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Just Cancel vs DoNotPay

Two different approaches to canceling subscriptions

The Key Difference

DoNotPay is an AI chatbot that tries to cancel subscriptions for you by contacting companies on your behalf. It's $3/month (yes, another subscription to cancel subscriptions).

Just Cancel finds every subscription in your bank statement and gives you direct cancel links + step-by-step instructions. $5 once. You cancel yourself, but with the exact URL and steps for each service.

Side-by-Side

Just Cancel
DoNotPay
Pricing
$5 once
$3/month
Cancels for you?
No — gives you direct links
Yes — AI contacts companies
Cancel guides
440+ services
Limited
Bank connection
No — CSV/PDF upload
No
Find subscriptions
Yes — AI scans statements
No — you tell it what to cancel
Data storage
Zero — files deleted after scan
Stores account data
Success rate
100% (you do it yourself)
Varies — AI chatbots fail often
Is it a subscription?
No
Yes ($36/yr)
Difficulty ratings
Yes — easy/medium/hard
No
Dark pattern warnings
Yes
No

The DoNotPay Problem

DoNotPay has faced significant criticism and legal challenges:

When to Use Each

Use Just Cancel if: You want to find ALL your subscriptions at once, get direct cancel links, and cancel yourself in minutes. Best for a full subscription audit.

Use DoNotPay if: You want someone (or something) to make the cancellation call for you. Best for individual hard-to-cancel services where you don't want to deal with retention agents.

The Bottom Line

DoNotPay tries to automate the cancellation process, but AI chatbots have a mixed track record with companies that require phone calls or specific verification. Just Cancel takes a different approach — we give you the exact instructions and links so you can cancel in 2-3 minutes yourself, without relying on a chatbot that might fail.

Plus, Just Cancel is $5 once. DoNotPay is $36/year. Over time, the math is clear.

Find every subscription in your bank statement

Upload a CSV or PDF statement. AI identifies all recurring charges. Cancel links for 440+ services.

Scan Your Statement — $5 Once

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