Updated 2026-02-14 — Step-by-step cancellation guide
Difficulty
Hard
Avg. Price
$89/mo
Hard — Phone call or in-person may be required
Opens Xfinity (Comcast)'s account settings in a new tab.
Option 1: phone(Recommended)
Call 1-800-XFINITY (1-800-934-6489). Say 'cancel service' to reach the retention department. Be firm — expect 20-45 minutes.
Option 2: in_person
Visit a local Xfinity Store with your account info. Return equipment at the same time to avoid extra charges.
Option 3: online
For internet-only plans, try the Xfinity Assistant chat at xfinity.com/support — some plans can be canceled via chat.
Return all equipment within 10 days to avoid unreturned equipment fees ($200+ per device). Get a receipt. Early termination fees may apply on contract plans.
Xfinity (Comcast) alone is $1068/year. But the average person has 12 active subscriptions — and most don't realize half of them are still charging.
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People who cancel Xfinity (Comcast) save an average of $182/mo on subscriptions
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