Updated 2026-02-16 — Step-by-step cancellation guide
Difficulty
Medium
Avg. Price
$9/mo
Medium — May require extra steps
Option 1: online(Recommended)
Go to app.smartsheet.com → Account → Plan & Billing Info → Cancel Plan. Only System Admins can cancel. Export your sheets as Excel files first.
Option 2: phone
Call 1-844-324-2360 for cancellation assistance.
Smartsheet Free: 1 user, 2 sheets. Pro $9/user/mo, Business $19/user/mo, Enterprise custom. Spreadsheet-like project management. Export all sheets to Excel before canceling. Free plan is very limited — consider Airtable Free (1,200 records) or Google Sheets as alternatives.
Smartsheet alone is $108/year. But the average person has 12 active subscriptions — and most don't realize half of them are still charging.
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People who cancel Smartsheet save an average of $182/mo on subscriptions
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