Updated 2026-02-16 — Step-by-step cancellation guide
Difficulty
Hard
Avg. Price
$55/mo
Hard — Phone call or in-person may be required
Opens AT&T Internet / Fiber's account settings in a new tab.
Option 1: phone(Recommended)
Call 1-800-288-2020 and say 'cancel service.' Return all equipment (modem, router, gateway) to a UPS store within 21 days. AT&T provides a prepaid return label.
Option 2: in_person
Visit an AT&T store with your account info and equipment.
AT&T Fiber has no contracts or ETFs. AT&T Internet (DSL/legacy) may have a 12-month commitment with ETF. Return equipment within 21 days or pay $150+. Keep your return receipt — AT&T is notorious for claiming equipment wasn't returned.
AT&T Internet / Fiber alone is $660/year. But the average person has 12 active subscriptions — and most don't realize half of them are still charging.
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People who cancel AT&T Internet / Fiber save an average of $182/mo on subscriptions
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