Updated 2026-02-16 — Step-by-step cancellation guide
Difficulty
Medium
Avg. Price
$25/mo
Medium — May require extra steps
Option 1: online(Recommended)
Go to ancestry.com → Settings (gear icon) → Subscription → Cancel Subscription. You'll see retention offers — click through them all to fully cancel. Your family tree data is preserved on a free account.
Option 2: phone
Call 1-800-262-3787 to cancel. Agents will try to retain you with discounts.
Ancestry+ $25/mo or $199/year (US records). World Explorer $40/mo or $329/year (international records). All Access $50/mo or $449/year. Free account keeps your family tree forever — you just lose access to records/hints. Download important records/documents before canceling. DNA results are always free to access.
Ancestry+ alone is $300/year. But the average person has 12 active subscriptions — and most don't realize half of them are still charging.
Drop a bank statement and we'll instantly find every recurring charge — with direct cancel links for each one.
Find All My Subscriptions — Free PreviewUpload a CSV or PDF · See your charges free · Pay $5 only to unlock full details
People who cancel Ancestry+ save an average of $182/mo on subscriptions
Upload your bank statement and we'll find every recurring charge in 30 seconds. Most people find 3-5 subscriptions they forgot about.
Scan My Statement — It's FreeNo account needed · No bank connection · 1,000+ people have used JustCancel