How to Cancel Ancestry+ in 2026 — Keep Your Family Tree Free
Updated March 3, 2026 • 7 min read
⚡ Quick Summary
Go to ancestry.com → Settings (gear icon) → Subscription → Cancel. Click through 4-5 retention offers. Your family tree stays forever on the free account. Download important records first.
What Ancestry Costs (and Why You Might Not Need It)
- Ancestry+: $25/month or $199/year — U.S. records only
- World Explorer: $40/month or $329/year — international records
- All Access: $50/month or $449/year — everything including Newspapers.com and Fold3 military records
Most people sign up during a burst of genealogy enthusiasm, build their tree, then forget they're paying $25-50/month. If you haven't logged in for 30+ days, you're probably wasting money.
Before You Cancel: Save Your Research
- Download important records: Save photos of birth certificates, census records, immigration documents, and military records to your computer. On the free tier, you can see thumbnails but can't access full records.
- Export your GEDCOM file: Go to your tree → Settings → Export Tree → GEDCOM. This is the universal genealogy format that works with FamilySearch, MyHeritage, and other platforms.
- Save DNA matches: Screenshot or note your top DNA matches and shared ancestors. DNA results remain accessible on the free tier, but some tools require a subscription.
- Download your tree as PDF: Trees → Your Tree → Print → Family Group Sheets or Pedigree Charts
Step-by-Step Cancellation
- Log in at ancestry.com
- Click the gear icon (top right) → Account Settings
- Click Subscription in the left sidebar
- Click Cancel Subscription
- Ancestry will show you what you'll lose — click Continue Cancellation
- They'll offer a discount (typically 30-50% off) — decline if you're sure
- They'll offer to pause instead of cancel — decline if you're sure
- Confirm the cancellation
⚠️ Retention Gauntlet
Ancestry shows 4-5 retention screens before actually canceling. Discounts, pause options, "what you'll lose" fear screens, and final confirmation. Keep clicking through — don't stop halfway or you're still subscribed.
What You Keep on the Free Account
✅ You Keep
- Your entire family tree
- Photos you uploaded
- DNA results and ethnicity
- DNA match list
- Hints (but can't access records)
❌ You Lose
- Access to historical records
- Record search functionality
- Full-size record images
- ThruLines (DNA-based trees)
- Ancestry Academy courses
Free Alternatives to Ancestry
- FamilySearch.org: Completely free, run by The Church of Jesus Christ of Latter-day Saints. Billions of records. The best free genealogy platform.
- FindAGrave.com: Free cemetery and burial records (actually owned by Ancestry but free to use)
- Local libraries: Many public libraries offer free Ancestry Library Edition access — same records, $0 cost
- Archives.gov: Free access to federal census records, military records, immigration records
- State archives: Most states have free digital record collections online
💡 The Library Hack
Most public libraries in the US offer free Ancestry Library Edition to cardholders — some even offer remote access from home. Check your local library's website before paying for a personal subscription.
Cancel by Phone (Alternative Method)
If the website is giving you trouble:
- Call 1-800-262-3787
- Say "cancel subscription"
- Verify your identity
- Decline retention offers
- Request email confirmation of cancellation
Also Paying for Archives.com?
Archives.com is owned by Ancestry and often sold through TV advertisements. Many people unknowingly pay for both Ancestry and Archives.com — check your bank statement for both charges. Archives.com is $9.99/month and largely overlaps with Ancestry data.
Find subscriptions you forgot about
Upload your bank statement to JustCancel — we'll find Ancestry, Archives.com, and every other subscription quietly draining your account.