How to Cancel a Capital One Credit Card (2026 Guide)

Updated February 2026 · Downgrade, close, or keep — here's what to know

Should You Cancel or Downgrade?

Capital One's product change options are more limited than other issuers, but worth asking about:

• Venture X ($395/yr) → Ask to downgrade to VentureOne (no fee, 1.25x miles)
• Venture ($95/yr) → VentureOne (no fee) or Quicksilver (1.5% cash back, no fee)
• Savor ($95/yr) → SavorOne (no fee, 3% dining/entertainment/groceries)
• Most other Capital One cards: Already no annual fee — just stop using them

Pre-Cancellation Checklist

• Redeem miles/rewards: Transfer to partners (30+ airlines), book travel, or cash out
• Pay off balance: Must be $0 to close
• Move autopay: Update all subscriptions and bills to a different card
• Use any credits: Venture X: use your $300 travel credit, airport lounge access before closing
• Download statements: Capital One keeps statements online, but download for your records

How to Close Your Capital One Card

By Phone (Recommended)

1. Call 1-800-227-4825
2. Verify your identity
3. Say you want to close your account
4. The retention team will likely offer deals — fee waiver, bonus miles, spending match
5. If you still want to close, confirm clearly
6. Request written confirmation

Online via Chat

1. Log in to capitalone.com or the Capital One app
2. Open the chat feature (Eno or support chat)
3. Type "I want to close my credit card account"
4. They may be able to process it via chat, or redirect you to phone

Retention Offers Worth Considering

Capital One is known for decent retention offers. Before you commit to closing, see what they offer:

• Annual fee waiver: Common for Venture and Savor cards
• Bonus miles/cashback: Sometimes 5,000-15,000 miles for keeping the card
• Statement credit: $50-100 off your next statement

If the retention offer exceeds the annual fee, it's worth keeping for another year.

Credit Score Considerations

• Closing reduces total available credit → higher utilization → potential score drop
• If this is your oldest Capital One card, it impacts average account age (eventually)
• Tip: Before closing, ask to move the credit limit to another Capital One card you're keeping