Updated 2026-02-16 — Step-by-step cancellation guide
Difficulty
Hard
Avg. Price
$46/mo
Hard — Phone call or in-person may be required
Option 1: online(Recommended)
Log in to Gusto → Settings → Company → Cancel Gusto Account. You must run final payrolls, file final tax forms, and distribute final paychecks before canceling. Contact support at support@gusto.com if you need help with final payroll obligations.
Option 2: phone
Call 1-800-936-0383 for cancellation assistance, especially if you need help with final payroll tax filings.
Gusto Simple $40/mo + $6/person, Plus $60/mo + $9/person, Premium custom pricing. IMPORTANT: You have legal obligations to complete before canceling — run final payrolls, file quarterly/annual tax forms (941, W-2, 940), and distribute final pay stubs. Gusto can handle final tax filings even after you cancel, but you must coordinate timing. Consider canceling at end of quarter to simplify tax filing.
Gusto (Payroll) alone is $552/year. But the average person has 12 active subscriptions — and most don't realize half of them are still charging.
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People who cancel Gusto (Payroll) save an average of $182/mo on subscriptions
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