Is it hard to cancel Care.com?

Care.com cancellation difficulty is rated "medium". Watch out for: hidden button, survey wall.

How much does Care.com cost?

Care.com costs approximately $39/month ($468/year).

Where is the Care.com cancel page?

You can cancel Care.com directly at https://www.care.com/account-preferences-background-check-p1014.html

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How to Cancel Care.com

Updated 2026-02-14 — Step-by-step cancellation guide

📖Want the full story? Read our detailed Care.com cancellation guide

Quick Facts

Difficulty

Medium

Avg. Price

$39/mo

Medium — May require extra steps

Direct Cancel Link

Cancel Care.com →

Opens Care.com's account settings in a new tab.

How to Cancel

Option 1: online(Recommended)

Go to Account & Settings > Membership > Downgrade to Basic (free). Complete the survey. This effectively cancels your paid subscription.

Option 2: phone

Call 1-877-227-3115 to cancel by phone.

⚠️ Watch Out For

Downgrade/cancel option buried under Account & Settings > Membership
Must complete a reason-for-leaving survey before cancellation is processed

Good to Know

Downgrading to Basic (free) keeps your profile but removes premium features. No partial refunds. Background checks are non-refundable regardless of membership status.

How much is Care.com really costing you?

Care.com alone is $468/year. But the average person has 12 active subscriptions — and most don't realize half of them are still charging.

Drop a bank statement and we'll instantly find every recurring charge — with direct cancel links for each one.

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Helpful Resources

Done with Care.com? Find what else you're paying for

People who cancel Care.com save an average of $182/mo on subscriptions

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