Updated 2026-02-16 — Step-by-step cancellation guide
Difficulty
Medium
Avg. Price
$25/mo
Medium — May require extra steps
Opens Ancestry (DNA & Genealogy)'s cancellation page in a new tab.
Option 1: online(Recommended)
Log in at ancestry.com → Account Settings → Subscription → Cancel Subscription. Ancestry will try hard to keep you with discounts and plan changes — decline all if you want to fully cancel.
Option 2: phone
Call 1-800-262-3787 to cancel over the phone.
Ancestry subscriptions: US Discovery ($24.99/mo), World Explorer ($39.99/mo), All Access ($49.99/mo). DNA test is a one-time $99-199 purchase — no subscription for DNA results. The subscription is only for accessing historical records. Free genealogy alternatives: FamilySearch.org (completely free, run by LDS Church), FindAGrave, local library genealogy databases. Your DNA results and family tree remain accessible after canceling (with limitations).
Ancestry (DNA & Genealogy) alone is $300/year. But the average person has 12 active subscriptions — and most don't realize half of them are still charging.
Drop a bank statement and we'll instantly find every recurring charge — with direct cancel links for each one.
Find All My Subscriptions — Free PreviewUpload a CSV or PDF · See your charges free · Pay $5 only to unlock full details
People who cancel Ancestry (DNA & Genealogy) save an average of $182/mo on subscriptions
Upload your bank statement and we'll find every recurring charge in 30 seconds. Most people find 3-5 subscriptions they forgot about.
Scan My Statement — It's FreeNo account needed · No bank connection · 1,000+ people have used JustCancel