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How to Stop Recurring Payments on a Credit Card

Updated February 2026 ยท 9 min read

Another month, another mystery charge on your credit card statement. Whether it's a gym membership you never use, a streaming service you forgot about, or a sneaky auto-renewal โ€” recurring credit card charges add up fast.

The good news: credit cards offer the strongest consumer protections of any payment method. Here's exactly how to stop unwanted recurring charges, step by step.

๐Ÿ” Not sure what's charging your card? Upload your credit card statement to Just Cancel โ€” we'll identify every recurring charge and give you direct cancel links. $5 one-time, takes 30 seconds.

Method 1: Cancel With the Merchant Directly (Start Here)

Always try to cancel at the source first. This keeps your account in good standing and avoids potential collections issues.

Many companies deliberately hide the cancel button. Check our cancel guides for 135+ services โ€” we've mapped the exact steps for each one.

Method 2: Remove Your Card From the Merchant

After canceling, go back and delete your payment method from the account. Some companies will attempt to charge your card even after cancellation (especially if you later log back in and "reactivate").

If the site won't let you remove your card, replace it with a virtual card number set to a $0 limit.

Method 3: Request a Chargeback From Your Credit Card Issuer

If a company charged you after you canceled, or you never authorized the charge, you can dispute it with your credit card company. This is called a chargeback, and it's one of the most powerful consumer protections available.

How to dispute at major credit card issuers:

IssuerHow to DisputeTime Limit
ChaseApp โ†’ "Dispute transaction" or call 1-800-935-993560 days
AmexApp โ†’ "Dispute charge" or call 1-800-528-480060 days
CitiOnline โ†’ "Dispute a charge" or call 1-800-950-511460 days
Capital OneApp โ†’ tap transaction โ†’ "Report a problem"60 days
DiscoverOnline or call 1-800-347-268360 days
Apple CardWallet app โ†’ tap transaction โ†’ "Dispute Charge"60 days

Key protection: Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized charges. Your issuer must acknowledge within 30 days and resolve within 90 days. During the investigation, you don't have to pay the disputed amount.

Method 4: Block the Merchant With Your Credit Card Company

Some credit card issuers let you block specific merchants from charging your card. This is different from a chargeback โ€” it prevents future charges rather than reversing past ones.

Method 5: Request a New Card Number

The nuclear option: ask your issuer for a new card number. This instantly breaks every recurring charge on the old number.

Warning: Visa and Mastercard have "Account Updater" services that automatically share your new card number with merchants. Some charges may follow you to the new card. A merchant block (Method 4) is more reliable.

Credit Card vs. Debit Card: Why Credit Cards Are Better for Subscriptions

ProtectionCredit CardDebit Card
Dispute window60 days (FCBA)60 days (Reg E)
Money at riskIssuer's money (credit line)Your money (bank balance)
Provisional creditImmediate in most casesUp to 10 business days
Max liability$50 (often $0)$50-$500 depending on timing

Bottom line: Always use a credit card for subscriptions if possible. If an unauthorized charge hits your debit card, that money leaves your bank account immediately. With a credit card, the issuer fronts the money and you dispute at your leisure. Read more in our debit card recurring payments guide.

How to Find All Recurring Charges on Your Credit Card

Before you can stop unwanted charges, you need to find them. Most people have 5-12 active subscriptions but can only name 3-4 off the top of their head.

  1. Download your last 3 months of statements (CSV or PDF from your bank's website)
  2. Look for repeating amounts โ€” same dollar amount, same merchant, every month
  3. Check for annual charges too โ€” they're easy to forget

Find every subscription on your credit card in 30 seconds

Upload your statement โ†’ we identify every recurring charge โ†’ get direct cancel links

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What to Do If a Company Won't Stop Charging You

Some companies are notorious for making cancellation difficult. If you've tried everything and charges keep appearing:

  1. File a complaint with the FTC at reportfraud.ftc.gov โ€” the new Click-to-Cancel rule requires companies to make canceling as easy as signing up
  2. File a CFPB complaint at consumerfinance.gov/complaint
  3. Contact your state attorney general โ€” many states have additional consumer protection laws
  4. Dispute every charge as it appears โ€” the merchant will eventually stop billing if they keep losing chargebacks

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