How to Cancel Zoom Workplace in 2026 (Google Meet and Teams Are Free)

Updated 2026-02-19 · 5 min read

📹 The Pandemic Hangover

Zoom was essential in 2020. In 2026, Google Meet is free and unlimited, Microsoft Teams is free with Office 365, and FaceTime handles personal calls. Yet millions of companies still pay $13-22/user/month for Zoom because nobody bothered to cancel after the pandemic ended.

Zoom Pricing (2026)

Basic (free): 40-minute meeting limit, 100 participants
Pro: $13.33/user/month — 30-hour meetings, cloud recording, AI Companion
Business: $18.33/user/month — 300 participants, managed domains, branding
Business Plus: $22.49/user/month — phone, translated captions
Enterprise: Custom — 1,000 participants, unlimited cloud storage
10-person team cost: $1,600-2,700/year

How to Cancel

Go to zoom.us → sign in as admin/owner
Go to Admin → Account Management → Billing
Click Cancel Subscription or Downgrade
Zoom will show what you lose — review and confirm
Subscription continues until end of current billing period
Cloud recordings are deleted 30 days after cancellation — download them first!

⚠️ Download Cloud Recordings

Before canceling, go to Recordings in your Zoom account and download all cloud recordings you need to keep. They're deleted permanently after your paid plan ends. Local recordings (saved to your computer) are unaffected.

Free Alternatives (2026 Feature Comparison)

Google Meet: Free for Google Workspace users — 60-min meetings (24hrs for Workspace paid), 100 participants, recording, screen sharing, captions
Microsoft Teams: Free with Microsoft 365 — unlimited meetings, 100 participants, recording, breakout rooms, whiteboard
Discord: Free — unlimited voice/video, screen sharing, 25 video participants (great for small teams)
Jitsi Meet: Free, open-source — no account needed, no time limit, no participant limit
FaceTime: Free — now works on Android/Windows via web links
Around: Free tier — lightweight video calls, floating heads, low bandwidth

The 40-Minute Limit Workaround

Zoom's free tier has a 40-minute meeting limit. But:

1-on-1 meetings are unlimited even on free Zoom
Google Meet gives 60 minutes free (24 hours with Workspace)
If your team already has Google Workspace or Microsoft 365, video meetings are included at no extra cost
Most meetings should be 30 minutes anyway — the 40-minute limit might actually make your team more efficient

Zoom Add-On Audit

Zoom has expanded beyond video — check if you're paying for extras:

Zoom Phone: $10-20/user/month (separate from Meetings)
Zoom Rooms: $49/room/month (conference room hardware integration)
Zoom Webinars: $79-340/month (large-scale events)
Zoom Events: $99/month (virtual event platform)
AI Companion: May be an add-on cost depending on your plan
Total Zoom spend for a mid-size company can reach $500-1,000/month

💡 The Already-Paying-For-It Check

If your company pays for Google Workspace ($6-18/user/mo) or Microsoft 365 ($6-22/user/mo), video meetings are already included. Paying for Zoom on top of either is paying twice for the same capability. Pick one ecosystem and cancel the rest.

🔍 Communication Tool Audit

Zoom + Slack + Teams + Google Meet + Webex — most companies pay for 2-3 overlapping communication platforms. Upload your bank statement to JustCancel to find every recurring charge and consolidate.

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Quick Cancel Guide: Zoom Workplace

Direct cancel link + step-by-step instructions