How to Cancel Zoom Pro and Use Free Alternatives (2026)

Updated 2026-02-17 · 4 min read

Zoom Pro costs $13.33/month ($159.90/year). Many people signed up during the pandemic when Zoom was essential — but the meeting landscape has changed. Google Meet and Teams are free and built into tools you already use. Here's how to cancel.

How to Cancel Zoom Pro

Go to zoom.us/account
Sign in → click Account Management → Billing
Under your current plan, click Cancel Subscription
Zoom will show what you'll lose — click Continue to Cancel
Select your reason and confirm
Your Pro features stay active until the end of the billing period, then you downgrade to Free

⚠️ Annual Plan Note

If you're on an annual plan, canceling stops auto-renewal but doesn't refund the remaining months. You keep Pro access until the year ends. Check your renewal date before canceling to time it right.

Free vs Pro — What You Actually Lose

Feature	Free	Pro ($13.33/mo)
Meeting length (3+ people)	40 minutes	30 hours
1-on-1 meetings	Unlimited ✅	Unlimited ✅
Participants	100	100
Cloud recording	❌	5GB ✅
AI Companion	Limited	Full ✅
Custom branding	❌	✅

💡 The 40-Minute Workaround

The only significant Free limitation is the 40-minute cap on group meetings. Workarounds: (1) End and restart the meeting (free, unlimited restarts), (2) Use Google Meet instead (60 minutes free for groups), (3) For 1-on-1 calls, Zoom Free is already unlimited.

Free Video Call Alternatives

Service	Free Limit	Best For
Google Meet	60 min, 100 people	Gmail/Workspace users
Microsoft Teams	60 min, 100 people	Office/Microsoft users
Discord	Unlimited	Casual/community calls
FaceTime	Unlimited	Apple users
Zoom Free	40 min groups	Quick meetings

Refund Policy

Monthly plan: No refund — cancels at end of current month
Annual plan: No prorated refund — keeps working until renewal date
Within 30 days of first purchase: Contact Zoom support for possible refund

🔍 Pandemic-Era Subscriptions Still Running?

Zoom Pro, Slack, Microsoft 365, Google Workspace... many people signed up for productivity tools during COVID and are still being charged. Upload your bank statement to JustCancel to find forgotten work-from-home subscriptions.

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Quick Cancel Guide: Zoom Pro

Direct cancel link + step-by-step instructions

How to Cancel Zoom Pro and Use Free Alternatives (2026)