How to Cancel ZipRecruiter in 2026 — Stop the $299/Month Employer Charge

Updated February 2026 • 4 min read

Cancel for Employers

1. Go to ziprecruiter.com/employer/account
2. Sign in → Account Settings
3. Click Subscription → Cancel subscription
4. They'll offer to pause or discount — decline if you want out
5. Confirm cancellation

If Online Cancel Doesn't Work

• Phone: Call 1-877-252-1062 (Mon-Fri 6am-6pm PT)
• Say "I want to cancel my subscription immediately"
• Ask for email confirmation with a cancellation number
• Some users report the website cancel button not working — calling is more reliable

The Free Trial Trap

1. ZipRecruiter offers a 4-day free trial for employers
2. You enter a credit card to start the trial
3. After 4 days, it auto-converts to $299-999/month (Standard to Premium)
4. Many small businesses don't realize $299 was charged until the credit card statement

Set a calendar reminder for day 3 of any free trial. Cancel on day 3, not day 4.

What Happens to Active Job Listings

• Active listings are paused when you cancel
• You can still access applicant data and messages
• Listings are removed from search results
• Download applicant info before canceling — you may lose access after 30 days

Free/Cheaper Hiring Alternatives

• Indeed (free): Free job postings with optional paid sponsorship — largest job board
• LinkedIn (free): Free job postings (1 active at a time), organic reach to your network
• Google for Jobs (free): Automatically aggregates from your website's structured data
• Handshake (free): College recruiting — free for employers
• Craigslist ($10-75): One-time fee per listing, no subscription
• AngelList/Wellfound (free): Startup-focused hiring, free postings

Get a Refund

• Call 1-877-252-1062 within 48 hours of unexpected charge
• Free trial conversion: request full refund — strong case if you didn't use the service
• BBB complaint: ZipRecruiter has many trial-to-paid complaints — formal BBB complaints often get resolved
• Bank dispute: if ZipRecruiter refuses, your bank will likely side with you on trial trap charges