How to Cancel Zip (formerly QuadPay) in 2026

Last updated: February 2026 • Difficulty: Easy • Cost: No monthly fee (pay-per-purchase)

Quick answer: Pay off all outstanding installments → Open the Zip app → go to SettingsAccountClose account. Closing doesn't cancel existing payment plans — you still owe those.

How Zip/QuadPay Works

Zip (rebranded from QuadPay) splits purchases into 4 interest-free payments over 6 weeks. There's no monthly subscription fee — you only pay when you make a purchase. However, late fees are $7 per missed payment (up to $14 total per order), which can add up quickly if you have multiple orders.

Step 1: Pay Off All Orders

  1. Open the Zip app
  2. Go to Orders to see all active installment plans
  3. Pay off remaining installments — you can pay early without penalty
  4. Wait for all orders to show as Paid

Step 2: Close Your Account

  1. Open the Zip app
  2. Go to Settings (gear icon)
  3. Tap Account
  4. Scroll down to Close account
  5. Confirm closure

If the close option doesn't appear in the app, email support@zip.co requesting account closure.

Remove Zip Anywhere Virtual Card

Zip Anywhere is a virtual card that works at any online store (not just Zip partners). If you added this to Apple Pay, Google Pay, or saved it in browsers:

Leaving the virtual card saved makes it too easy to make impulse purchases. Remove it everywhere.

The BNPL Debt Trap

Buy-now-pay-later services like Zip feel harmless individually, but the real problem is having multiple BNPL services running simultaneously. If you have active plans on Zip, Afterpay, Klarna, and Affirm, you could have 10-15 installment payments hitting your account every month. Check all of them:

💡 Pro tip: Upload your bank statement to JustCancel to find ALL your Zip/QuadPay installment charges and every other recurring payment — BNPL services scatter small charges that are hard to track manually.
Quick Cancel Guide: Zip Quadpay

Direct cancel link + step-by-step instructions

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