How to Cancel Zety Resume Builder in 2026

Updated February 2026 • Difficulty: Hard

How to Cancel Zety

1. Log in at zety.com
2. Go to Account → Subscription
3. Click Cancel Auto-Renewal
4. If you can't find the cancel option, check the billing email from Zety — it should contain a cancel link

Can't Cancel Online? Email Them

Email support@zety.com with the subject line "Cancel Subscription and Request Refund" and include your account email and the date you were first charged. Be direct — request cancellation AND a full refund for any charges beyond the initial download.

Getting Your Refund

1. Email support@zety.com immediately — the sooner you dispute, the more likely a full refund
2. Cite the misleading pricing — the "one-time" payment was not clearly disclosed as a subscription
3. If Zety refuses: File a chargeback with your bank/credit card. Describe it as "recurring charge I did not authorize"
4. Report to BBB and FTC — Zety has thousands of BBB complaints about this exact issue

The Resume Builder Scam Pattern

Zety is not alone. These resume builders all use the same dark pattern — free to build, pay to download, and the "payment" is actually a subscription:

• Resume Genius — same trick, same parent company
• MyPerfectResume — owned by Bold/Talent Inc
• Resume-Now — also Bold/Talent Inc
• LiveCareer — same subscription trap

Free Alternatives That Actually Work

• Google Docs resume templates — completely free, professional templates, export as PDF
• Canva — free tier includes resume templates with drag-and-drop editing
• Novoresume — one free resume with download (genuinely free, not a trap)
• LaTeX templates — if you're in tech, Overleaf has beautiful free resume templates
• LinkedIn PDF export — your LinkedIn profile can be exported as a basic resume