How to Cancel Webex in 2026 (Downgrade to Free + Better Alternatives)
Updated 2026-02-20 · 5 min read
📹 The Enterprise Video Tool Nobody Chose
Webex charges $12-$25/user/month for video meetings that Google Meet and Microsoft Teams include free with your existing Google Workspace or Microsoft 365 subscription. Most people have Webex because their company's IT department chose it in 2019. If you're paying personally or for a small team, you're almost certainly overpaying for a tool that Google/Microsoft bundle free.
Enterprise: Custom pricing — typically negotiated through Cisco sales
The problem: A 10-person team on Webex Suite = $250/month ($3,000/year). Google Meet for 10 people via Google Workspace = $60/month ($720/year) and includes Gmail, Drive, Docs, etc.
How to Cancel Webex Paid Plan
Log into settings.webex.com
Go to My Plan or Subscription
Click Cancel Plan or Downgrade to Free
If purchased through Cisco sales rep, contact your rep or call 1-866-863-3911
Enterprise accounts: contact your IT admin — individual users typically can't self-cancel
Check for annual contract commitments — early cancellation fees may apply
Delete Your Webex Account
Download any important meeting recordings first
Go to settings.webex.com → Profile
Click Delete Account
For data deletion: email privacy@cisco.com with CCPA request
Free Alternatives
Google Meet (free with Google account): 60-minute meetings, 100 participants, screen sharing, recording (Workspace users)
Microsoft Teams (free): 60-minute meetings, 100 participants, chat, file sharing — free standalone version
Zoom (free tier): 40-minute meetings, 100 participants — similar to Webex Free but more widely used
Jitsi Meet (free, open source): No account required, unlimited meeting length, self-hostable — jitsi.org
Discord (free): Unlimited voice/video, screen sharing, up to 25 video participants — great for small teams
💡 The Video Meeting Stack Audit
Many teams pay for Webex + Zoom + Microsoft Teams simultaneously. You only need one. If your company uses Google Workspace → use Google Meet. If Microsoft 365 → use Teams. If neither → Zoom Free handles most needs. Consolidating to one tool saves $12-25/user/month and reduces "which app is this meeting on?" confusion.
🔍 Find All Your SaaS Subscriptions
Webex, Zoom, Slack, Notion — business tools multiply fast. Upload your bank statement to JustCancel to find every recurring charge and identify redundant subscriptions.