How to Cancel Wag! Premium in 2026 (Stop Getting Charged)

Updated 2026-02-22 · 5 min read

What Is Wag! Premium?

Wag! is a pet care marketplace connecting dog owners with walkers, sitters, and other pet services. Wag! Premium ($9.99/month or $71.88/year) waives booking fees, offers VIP support, and includes "Wag! Wellness" perks. The thing is — those booking fees are only $5-7 per walk. If you use Wag! fewer than twice a month, Premium costs more than the fees it waives.

How to Cancel Wag! Premium

If You Subscribed Through the Wag! App/Website

1. Open the Wag! app
2. Tap your Profile icon
3. Go to Wag! Premium
4. Tap "Cancel Subscription"
5. Confirm cancellation (they'll show a retention offer — skip it)

If You Subscribed Through Apple App Store

1. Open Settings on your iPhone
2. Tap your name → Subscriptions
3. Find Wag! and tap it
4. Tap "Cancel Subscription"

If You Subscribed Through Google Play

1. Open Google Play Store
2. Tap your profile → Payments & subscriptions → Subscriptions
3. Find Wag! and tap "Cancel subscription"

The Math: Is Wag! Premium Worth It?

Let's break it down:

• Premium cost: $9.99/month
• Booking fee saved per walk: ~$5-7
• Break-even point: 2 walks/month
• Average Wag! walk cost: $20-35 (30 minutes)

If you walk your dog less than twice per month through Wag!, you're paying Premium for nothing. And at $20-35 per walk, you're spending $240-420/year before Premium — there are much cheaper options.

Cheaper Alternatives to Wag!

• Rover: Similar marketplace but walkers set their own prices (often $15-25/walk). No mandatory subscription. Better walker profiles and reviews.
• Neighborhood teen/retired neighbor: $10-15/walk, builds a personal relationship with your dog, no platform fees
• Nextdoor app: Free to find local pet sitters and dog walkers. No middleman fees.
• Doggy daycare: $25-40/day for socialization + exercise, often cheaper per hour than individual walks

How to Delete Your Wag! Account Entirely

Canceling Premium keeps your account active. To fully delete:

1. First cancel Premium subscription (above steps)
2. Email support@wagwalking.com requesting full account deletion
3. Include your registered email address and phone number
4. Request confirmation of data deletion

Wag! Refund Policy

Wag! does not proactively offer refunds for Premium. However, if you were charged after attempting to cancel, or if you didn't realize you were subscribed:

• Apple subscriptions: Request a refund at reportaproblem.apple.com
• Google Play: Request a refund in the Google Play app within 48 hours of charge
• Direct billing: Email support@wagwalking.com with your request. Be polite but firm.