Updated February 2026 • 5 min read
Vonage Business charges $19.99/user/month for Mobile, $29.99/user for Premium, or $39.99/user for Advanced. A 5-person team pays $100-200/month. Residential plans run $9.99-29.99/month for what is essentially a landline. Here's how to cancel both.
🔴 Port your number FIRST: If you cancel before porting your phone number to a new provider, you lose it permanently. Start the port process with your new provider before contacting Vonage to cancel.
⚠️ Early termination fee: Vonage Business contracts may have a 1-year commitment. If you cancel early, expect a fee. Check your contract terms. The FTC Click-to-Cancel rule may help you dispute this — cancellation should be as easy as sign-up.
If you have Vonage residential, ask yourself: when did you last use it? Most people pay $10-30/month for a phone that rings with spam calls. Your cell phone does everything a landline does. If you need a home number for specific reasons (security system, fax, elderly family members), Ooma ($0/mo + $3.50 taxes) gives you a free landline after a one-time $49 device purchase.
Bottom line: Vonage was a VoIP pioneer but their pricing hasn't kept up with competition. Google Voice at $10/user or Teams Phone at $8/user does the same thing for half the price. Port your number, call to cancel, and save 40-60%.
Direct cancel link + step-by-step instructions
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