How to Cancel Verizon in 2026

Updated February 2026 • 9 min read

Verizon covers wireless ($65-90/line), Fios internet/TV ($50-120+), and 5G Home Internet ($25-60). Canceling is straightforward but watch for device payment balances and number porting timing.

Cancel Verizon Wireless

1. Call 1-800-922-0204 or dial *611 from your Verizon phone
2. Say "cancel line" to the automated system
3. The rep will check for device payment balances — remaining balance becomes due immediately
4. If keeping your number, port it to your new carrier FIRST (porting auto-cancels the Verizon line)
5. If not keeping the number, confirm cancellation
6. Get a confirmation number

Device Payment Obligations

If you are on a device payment plan, the remaining balance is due when you cancel:

• Check balance: My Verizon app → Account → Device payment
• The full remaining balance appears on your final bill
• Promotional credits stop when you cancel (that "free iPhone" is only free for 36 months)
• Example: iPhone 16 Pro with 24 months left = ~$800 due immediately

Cancel Verizon Fios

1. Call 1-800-837-4966
2. Request cancellation of Fios internet/TV
3. Check for early termination fees (contract plans only)
4. Return equipment within 30 days to avoid charges ($150-350 per device)
5. Return: router, set-top boxes, remotes
6. Return options: UPS (prepaid label) or Verizon store

Cancel 5G Home Internet

Call 1-800-922-0204. Verizon 5G Home Internet has no contract — cancel anytime. Return the home router within 30 days. If you are on a router payment plan, the remaining balance is due on your final bill.

Wireless Alternatives

• T-Mobile: $65-85/line, similar 5G coverage in most areas
• Mint Mobile: $15-30/month (T-Mobile network), prepaid
• Visible: $25-45/month (uses Verizon network!), unlimited
• US Mobile: $25-44/month (Verizon or T-Mobile network)
• Google Fi: $20-65/month, T-Mobile + US Cellular networks

The Bottom Line

Port your number first, then cancel. Watch for device payment balances — that "free phone" deal may cost you hundreds if you leave early. For wireless, MVNOs like Visible use Verizon's own network at half the price. For Fios, return equipment promptly.