How to Cancel Vanguard Account in 2026 (Close + Transfer Investments)
Updated 2026-03-03 ยท 7 min read
๐๏ธ Before You Leave Vanguard
Vanguard is the gold standard for low-cost index investing. If you're leaving because of the clunky website or slow customer service, know that Fidelity and Schwab both hold Vanguard ETFs (VTI, VXUS, BND) with $0 commissions. You might not need to sell anything โ just transfer.
Vanguard Digital Advisor: Robo-advisor โ 0.20% annual fee ($3,000 minimum)
Vanguard Personal Advisor: Human advisors โ 0.30% annual fee ($50,000 minimum)
Option 1: Transfer via ACATS (Recommended)
Move your investments to another broker without selling. Your Vanguard funds transfer as-is โ no capital gains taxes triggered.
Open an account at Fidelity, Schwab, or your broker of choice
Contact the new broker to initiate ACATS transfer โ they handle the paperwork
Provide your Vanguard account number
Transfer takes 5-7 business days
Vanguard charges $0 for outgoing ACATS transfers as of 2024
Call 1-877-662-7447 to close the empty account afterward
โ ๏ธ Vanguard Mutual Funds May Not Transfer
Vanguard Admiral Shares mutual funds (VTSAX, VTIAX, etc.) can be held at other brokers, but some brokers charge transaction fees for Vanguard mutual funds. Convert to the ETF equivalent first (VTSAX โ VTI, VTIAX โ VXUS) โ at Vanguard this is tax-free. ETFs transfer seamlessly to any broker with $0 commissions.
Convert Mutual Funds to ETFs (Before Transferring)
Log into vanguard.com โ Transact โ Convert to ETF
Select the mutual fund to convert (e.g., VTSAX โ VTI)
Conversion is tax-free โ Vanguard's unique patent allows this
Processing takes 1-3 business days
Once converted, initiate ACATS transfer to your new broker
Sell all positions โ mutual funds process at end-of-day NAV, ETFs sell immediately
Wait for settlement (T+1 for ETFs/stocks, T+1 for mutual funds)
Withdraw cash via ACH to your bank (1-3 business days)
Call 1-877-662-7447 to close the account
โ ๏ธ Selling = Taxes
If you've held Vanguard index funds for years, they likely have significant gains. Selling triggers capital gains tax โ potentially thousands in taxes you wouldn't owe if you just transferred. Always transfer before selling unless you have tax losses to harvest.
Close Vanguard IRA
Trustee-to-trustee transfer (best): Direct transfer to new IRA โ no taxes, no penalties, no 60-day deadline
Indirect rollover: Vanguard sends you a check โ you have 60 days to deposit at new broker. Risky.
Distribution/cash out: 10% penalty if under 59ยฝ plus income taxes. Last resort only.
Call 1-877-662-7447 to initiate
Cancel Vanguard Digital Advisor
Log into vanguard.com โ My Accounts
Select your Digital Advisor account
Click Manage โ Unenroll
Investments move to a self-managed brokerage account
The 0.20% advisory fee stops immediately
No cancellation penalty
Cancel Vanguard Personal Advisor
Contact your assigned advisor or call 1-877-662-7447
Request unenrollment from Personal Advisor Services
The 0.30% annual fee stops at end of billing period
Investments convert to a self-managed brokerage account
You keep all the same holdings โ just without the management
Why People Leave Vanguard
Website UX: Vanguard's interface is notoriously dated and slow. They're rebuilding it, but it's still behind competitors.
Customer service wait times: Phone hold times can exceed 30+ minutes during market hours
No fractional shares: Can't buy partial ETF shares (Fidelity and Schwab both offer this)
Limited trading tools: Not built for active traders โ no advanced charting or options analysis
Account minimums: Digital Advisor requires $3,000, Personal Advisor $50,000
Alternatives to Vanguard
Fidelity: Best overall replacement โ zero-expense-ratio funds (FZROX), better app, fractional shares, no minimums. You can still buy VTI/VOO/BND with $0 commissions.
Charles Schwab: Excellent service, thinkorswim for active trading, free checking with ATM rebates
M1 Finance: Best for automated pie-based investing โ set allocations and auto-invest
Wealthfront: Best robo-advisor if you want to leave Vanguard Digital Advisor โ tax-loss harvesting included
๐ Before You Close
Convert Admiral Shares mutual funds to ETFs (tax-free at Vanguard)
Download all tax documents and statements
Export cost basis information
Note beneficiary designations to recreate at new broker
Check for any pending dividends or distributions
Transfer, then call 1-877-662-7447 to close
Bottom line: Vanguard built the index fund revolution, and their funds are still best-in-class. But you don't need a Vanguard account to own Vanguard funds. Transfer VTI, VXUS, and BND to Fidelity or Schwab for a better experience with the same investments.
๐ก How much are forgotten subscriptions costing you?
Upload your bank statement to JustCancel and find every recurring charge โ including ones you didn't know you were still paying.