How to Cancel Tonal in 2026 — Stop the $49/Month + Keep the Hardware

Last updated: February 2026 • Difficulty: Medium

⚠️ Tonal's ugly math: $2,995+ for the hardware, $495 for installation, $49/month subscription = $4,078 in year one alone. By year three, you've spent $5,254. A full home gym with adjustable dumbbells, rack, and barbell costs $1,500 with zero monthly fees. And Tonal nearly went bankrupt in 2023 — if they fold, your $3,000 wall unit becomes e-waste.

What Happens When You Cancel

With subscription ($49/month): Full access to classes, programs, tracking, coaching features
Without subscription: Free Lift mode — you can still use the arms and adjust weight manually
You lose: All guided workouts, programs, personal records history, smart features
You keep: Basic free-lift functionality, the physical resistance system
The hardware is yours — Tonal cannot remotely brick it (but features are severely limited)

How to Cancel

Open the Tonal app on your phone
Go to Settings → Account → Membership
Tap Cancel Membership
Or email care@tonal.com with subject "Cancel Membership"
Or call 1-855-MY-TONAL (1-855-698-6625)
Cancellation takes effect at end of current billing cycle

💡 Still financing? Canceling the subscription doesn't cancel your hardware financing. If you financed through Affirm, those payments continue regardless. Check your Affirm account for remaining balance.

Retention Offers to Expect

Discounted months: $24.99/month for 3-6 months (50% off) is commonly offered
Pause option: Up to 3 months pause at no charge
"You'll lose all your data" — True, your workout history is not exportable
If you want the discount, tell them you're canceling due to cost — they'll almost always offer 50% off

What to Do with the Hardware

Keep using Free Lift mode: It's still a functional cable machine — just no guided workouts
Sell it: Used Tonals sell for $800-1,500 on Facebook Marketplace (yes, massive depreciation)
Removal: Uninstall yourself or hire a handyman — it's wall-mounted with a bracket
Keep the subscription on discount: If they offer 50% off ($24.99/month), it's more reasonable

Better Alternatives

Adjustable dumbbells ($300-350): Bowflex SelectTech or PowerBlock — 5-52lbs, no subscription
Resistance bands ($30-80): Can replicate most Tonal exercises at a fraction of the cost
Cable machine ($500-1,500): Functional trainer gives you the same movements — no subscription
Apple Fitness+ ($9.99/month): Strength training classes with Apple Watch tracking
Peloton Guide ($95 + $12.99/month): Camera-based form tracking, much cheaper

The Math: Tonal vs Traditional Home Gym

Tonal over 3 years: $2,995 + $495 install + ($49 × 36) = $5,254. Home gym alternative: adjustable dumbbells ($300) + power rack ($400) + barbell set ($300) + bench ($200) + Apple Fitness+ ($360) = $1,560 total over 3 years. The home gym is 70% cheaper, works without internet, and never requires a subscription to function.

🔍 Find All Your Fitness Subscriptions

Tonal is one of many recurring fitness charges. Upload your bank statement to JustCancel and we'll find every subscription hiding on your statement.

Scan Your Statement — $5 One-Time

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Quick Cancel Guide: Tonal Detailed

Direct cancel link + step-by-step instructions