How to Cancel TikTok Ads & Close Your Ad Account in 2026

Last updated: February 2026 • Difficulty: Easy • Cost: Pay-per-result ($20-50/day minimum)

Step 1: Pause All Campaigns

1. Go to TikTok Ads Manager
2. Go to Campaign tab
3. Select all active campaigns
4. Click Pause (or toggle each one off)
5. Also check Ad Groups and Ads tabs for any active items

Pausing stops new spend immediately, but you may still be charged for impressions/clicks that were already delivered. Wait 24-48 hours for all pending charges to settle before withdrawing your balance.

Step 2: Withdraw Your Balance

1. In Ads Manager, go to Billing → Balance
2. Click Withdraw or Request Refund
3. Select your refund method (original payment method)
4. Submit the request — processing takes 5-15 business days

If the self-service withdrawal option isn't available, contact TikTok Ads support directly. Promotional credits (bonus ad spend) are non-refundable — only actual money you deposited can be withdrawn.

Step 3: Close Your Ad Account

1. Go to Account Settings in Ads Manager
2. Scroll to Account Info
3. Look for Close Account or Deactivate
4. If not available, contact TikTok Ads support to request closure

Remove Auto-Refill

If you set up automatic balance top-ups, disable this immediately:

1. Go to Billing → Payment Methods
2. Turn off Auto-refill
3. Remove your credit card or payment method entirely for safety

Note: Your TikTok Account Is Separate

Closing your TikTok Ads account does NOT affect your personal TikTok profile. Your videos, followers, and regular account remain untouched. The Ads Manager is a separate business tool.