Updated 2026-02-15 · 4 min read
Stamps.com charges $19.99/month ($239.88/year) for online postage printing. Most people sign up for the free trial to ship one package and then forget to cancel. Stamps.com is notorious for making cancellation phone-only — you can't cancel online or by email.
Stamps.com requires a phone call to cancel. No email. No online cancellation. No chat. They also make you go through a retention pitch. Call during off-peak hours (early morning or late afternoon) for shorter wait times.
Hours: Monday-Friday 6am-6pm PT, Saturday 6am-3pm PT. The shortest wait times are right when they open (6am PT / 9am ET) or on Saturdays. Mid-week afternoons have the longest hold times.
| Service | Monthly Fee | Discount |
|---|---|---|
| Pirate Ship | $0 | USPS Commercial rates (up to 89% off) |
| PayPal Shipping | $0 | USPS discounted rates |
| USPS.com | $0 | Click-N-Ship (no discounts) |
| Shopify Shipping | $0 (with Shopify) | Up to 88% off USPS/UPS |
Pirate Ship is the best Stamps.com replacement — completely free, same USPS commercial rates, no monthly fee. You only pay for actual postage.
If you were charged after a free trial you forgot to cancel, ask for a refund during your cancellation call. Stamps.com will often refund 1-2 months if you haven't used the service. Be polite but firm. If they refuse, dispute the charges with your bank as services not rendered.
Stamps.com at $19.99/month is a relic when Pirate Ship offers the same USPS discounts for free. Call to cancel (yes, you have to call), switch to Pirate Ship, and save $240/year. Get a confirmation number and monitor your bank statement afterward.
Stamps.com, shipping, software, services — upload your bank statement to find forgotten charges.
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