How to Cancel SiriusXM in 2026 (Beat Their Retention Tricks)

Updated February 2026 · 7 min read

SiriusXM is the single hardest subscription to cancel in America. They don't let you cancel online (despite years of FTC complaints), the phone call takes 30-45 minutes, and you'll face 4-6 increasingly desperate retention offers. They've been sued for it — twice. Here's how to get through it in under 10 minutes.

⚠️ Difficulty: Very Hard

SiriusXM uses 4 dark patterns: no reliable online cancellation, phone-only with extreme hold times, 4-6 aggressive retention attempts, and a history of continuing charges after cancellation.

The 10-Minute Method

Most people spend 30-45 minutes because they engage with the retention offers. Here's how to cut it to 10:

  1. Call 1-866-635-2349
  2. Say "cancel subscription" at every prompt
  3. When you reach an agent, say: "I need to cancel my SiriusXM subscription effective today. My decision is final and I'm not interested in any offers."
  4. For EVERY subsequent offer, repeat: "No thank you. Please process the cancellation."
  5. Do NOT explain why. Do NOT engage. Just repeat the same phrase.
  6. Get a confirmation number and ask for email confirmation

🎯 The Broken Record Technique

The #1 mistake is giving the agent something to work with. "It's too expensive" → they offer a discount. "I don't use it" → they suggest different channels. "I switched to Spotify" → they compare features. Say nothing except "please process my cancellation." They literally cannot keep you if you don't engage.

SiriusXM's Retention Playbook (Exposed)

Here's exactly what the agent will try, in order:

Round 1: "Can I ask why you're canceling?" → Fishing for objections to overcome

Round 2: "I can offer you 3 months at $4.99/month" → Lowball teaser rate

Round 3: "What if I gave you 6 months at $5/month?" → Extended discount

Round 4: "Let me see if my supervisor has any special offers" → Fake escalation (same agent, new script)

Round 5: "I can offer you our streaming-only plan for $60/year" → Plan downgrade

Round 6: "Are you sure? Once I process this, you'll lose all your presets and favorites" → Loss aversion / confirm-shaming

Alternative: The $5/Month Hack

If you actually like SiriusXM but hate the price ($17-23/month), here's the move: call to cancel every year. The retention department will offer you $4.99-$6.99/month — rates that aren't available online. Thousands of people do this annually. It's absurd that this is the only way to get a fair price, but it works. Set a calendar reminder for when your promo rate expires.

SiriusXM Chat Cancellation (New in 2025)

After FTC pressure, SiriusXM added online chat cancellation. However, user reports are mixed:

After Canceling: Monitor Your Bank

SiriusXM has faced two class-action lawsuits for continuing to charge customers after cancellation. Protect yourself:

⚡ Nuclear Option

If SiriusXM won't stop charging you: (1) Dispute with your bank, (2) File an FTC complaint at reportfraud.ftc.gov, (3) File a complaint with your state Attorney General. SiriusXM paid $150M in a 2023 settlement over cancellation practices. Regulators are watching.

Free Alternatives to SiriusXM

Most people use SiriusXM for the car. Your phone + Bluetooth does the same thing for free with any of these apps.

FAQ

Do I still get SiriusXM free in my new car?

Most new cars include a 3-month SiriusXM trial. It automatically converts to a paid subscription. If you don't want it, call to cancel before the trial ends or you'll be charged $17-23/month.

Will SiriusXM still work in my car after canceling?

No. The satellite radio in your car deactivates within 24-48 hours of cancellation. Your car's built-in AM/FM radio still works. Use Bluetooth + your phone for streaming.

Can I cancel SiriusXM during a free trial?

Yes. Call 1-866-635-2349 before the trial ends. If you don't cancel, it auto-converts to a paid plan. Set a reminder for 2 days before your trial expires.

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