Cancel SiriusXM in 2026: Beat Their Retention Department

Updated February 2026 • 10 min read

⚠️ SiriusXM is one of the hardest subscriptions to cancel in America. Their retention team is trained to keep you on the phone for 20-45 minutes with escalating discounts. This guide gives you the exact words to cut through it.

What SiriusXM Costs (The Moving Target)

SiriusXM pricing is deliberately confusing:

Music & Entertainment: $10.99/month ($132/year)
Music & Entertainment Plus: $13.99/month ($168/year)
Platinum: $16.99/month ($204/year) — includes Howard Stern
Streaming only: $10.99/month
Trial rate: $1/month for 3 months → auto-renews at full price

Most people signed up during a free car trial and forgot to cancel. By the time they notice, they've paid $100-200 at full price.

Method 1: Online Chat (Recommended in 2026)

SiriusXM finally added online cancellation after FTC pressure:

Go to siriusxm.com/manage
Log in → click "Manage my subscription"
Look for "Cancel subscription" option
If prompted to chat: use the script below
Get email confirmation

Method 2: Phone Call

Call 1-866-635-2349 (Mon-Fri 8am-10pm ET, Sat 9am-7pm ET)

The Script That Works

Round 1: First offer (~40% off)

Agent: "What if I offered you 6 months at $5/month?"

You: "No thank you. I want to cancel. Please process my cancellation."

Round 2: Better offer (~60% off)

Agent: "I can do 12 months at $3/month — that's our best deal."

You: "I appreciate the offer but my decision is final. Please cancel my subscription now."

Round 3: Supervisor threat

Agent: "Let me transfer you to a supervisor who can help..."

You: "I do not want to be transferred. Under the FTC Click-to-Cancel rule, you are required to process my cancellation without unnecessary barriers. Please cancel now."

This usually ends it. If not:

You: "I am recording this call. If my subscription is not canceled in the next 60 seconds, I will file an FTC complaint and a credit card chargeback. My decision is final."

After Cancellation: Watch for Zombie Charges

Monitor your statement for 3 months — SiriusXM has been sued multiple times for continuing to charge after cancellation
Save your confirmation email — you'll need it if they resume billing
If charges continue: File a dispute with your bank (reference the confirmation email) AND file an FTC complaint at reportfraud.ftc.gov

Free Alternatives to SiriusXM

Spotify Free: All the music, with ads. Or $11/mo Premium — still cheaper than SiriusXM Platinum
Apple Music: $11/month — ad-free, Spatial Audio, lyrics, better catalog
YouTube Music: Free with ads, $11/mo ad-free
Podcasts: Pocket Casts (free), Apple Podcasts (free), Spotify (free) — replaces talk radio
NPR One app: Free — replaces NPR channels on SiriusXM
iHeartRadio: Free — live radio stations from everywhere

⚡ The Price Hack (If You Want to Keep It Cheap)

If you actually like SiriusXM, call to cancel every 6-12 months. They'll offer you $3-5/month to stay — 70% less than the sticker price. Never pay full price for SiriusXM. Their retention offers are the real price.

🔍 Find subscriptions hiding on your statement

SiriusXM, OnStar, AAA, parking apps, EZ-Pass — upload your statement to JustCancel and see every recurring charge.

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Quick Cancel Guide: Sirius Xm Detailed

Direct cancel link + step-by-step instructions