How to Cancel Savage X Fenty VIP 2026 — Escape the $49.95/Month Trap

Updated March 2026 • 9 min read

Savage X Fenty's VIP membership is one of the most complained-about subscription models in online retail. The deal sounds great — massive discounts on lingerie! But what most people don't realize until their credit card statement arrives: you're charged $49.95 every single month whether you buy anything or not.

The Real Cost of Savage X Fenty VIP

• Monthly charge: $49.95/month as "member credit"
• Annual cost if you forget to skip: $599.40/year
• The skip window: 1st-5th of each month ONLY
• Credits expire: After 12 months, unused credits vanish
• To "use" credits: You must spend them on Savage X Fenty products — no cash refund

Let's be blunt: this is a negative option billing model — the same practice the FTC has been cracking down on. You're charged unless you take action every single month. The 5-day skip window is deliberately small. And your "credits" can only be spent at their store, with their prices.

How to Cancel Savage X Fenty VIP (Step by Step)

Method 1: Cancel Online (Works Now)

1. Log into savagex.com
2. Click your account icon → Membership
3. Scroll to Cancel Membership
4. They'll show you your unused credits and try to convince you to stay
5. Click through ALL the retention screens (there are usually 3-4)
6. Confirm cancellation on the final screen
7. Screenshot everything — the confirmation, date, and your credit balance

Method 2: Live Chat

1. Go to savagex.com/help
2. Click the chat icon
3. Say: "I want to cancel my VIP membership immediately"
4. Decline all offers to pause, skip, or receive discounts
5. Ask for written confirmation via email

Method 3: Call Customer Service

1. Call 1-855-728-2439
2. Select the option for membership/billing
3. State clearly: "I want to cancel my VIP membership and I want email confirmation"
4. Note the agent's name and call time

How to Get a Refund for Unwanted Charges

If you've been charged for months you didn't realize you were subscribed, you have several options:

• Contact Savage X Fenty directly: They may refund 1-2 months as a "courtesy." Push for more.
• Credit card chargeback: If the enrollment wasn't clearly disclosed, your credit card company may reverse charges
• FTC complaint: File at ReportFraud.ftc.gov — the FTC's Click-to-Cancel rule now requires clear cancellation options
• BBB complaint: Savage X Fenty has a 1.2/5 rating on BBB — they sometimes resolve complaints with refunds to improve their score
• State AG complaint: Your state attorney general handles deceptive billing practices

Use Your Credits Before Canceling

If you have accumulated credits, spend them before canceling — unused credits are forfeited upon cancellation. Each $49.95 credit can be used toward any purchase. You can also combine multiple credits on a single order.

• Check your credit balance at Account → Membership → Member Credits
• Credits work like store credit — apply at checkout
• You can use credits + regular payment on the same order
• Credits expire 12 months after they're issued — check dates

Why So Many People Get Trapped

Savage X Fenty uses several dark patterns that make the VIP trap particularly effective:

• Celebrity halo effect: Rihanna's brand trust makes people lower their guard at checkout
• Price anchoring: Showing "VIP price: $16.95" next to "Regular: $49.95" makes enrollment feel like a deal
• Buried disclosure: The recurring charge is mentioned in small text during checkout, not prominently
• Tiny skip window: 5 days per month to remember to skip — miss it and you're charged
• No email reminders before charges: Unlike many subscriptions, there's no "you'll be charged tomorrow" email
• Credits instead of refunds: Your money becomes store credit, not real money

Alternatives Without Subscription Traps

• Aerie/American Eagle: Regular sales, no membership required, inclusive sizing
• ThirdLove: Buy when you want, free exchanges, no subscription
• Parade: Affordable basics, no recurring charges
• Target (Auden/Stars Above): Budget-friendly, no tricks, available in-store
• Amazon Essentials: Basic lingerie at low prices with free Prime returns

The lesson: Any retailer that needs to lock you into monthly charges to sell underwear isn't confident enough in their product to let you buy when you actually want to.