How to Cancel Policygenius in 2026 (Delete Data + Stop Agent Calls)

Updated 2026-02-22 · 5 min read

How Policygenius Works (And Why You Want Out)

Policygenius is an insurance brokerage — primarily for life insurance, but also home, auto, renters, and disability. Unlike Jerry or The Zebra, Policygenius assigns you a licensed agent who follows up personally. This is actually better than automated spam, but it means you'll get phone calls and emails from a specific person who's invested in closing a sale.

Common reasons people want to cancel:

• Got a quote but decided not to buy — agent keeps following up
• Already bought insurance elsewhere
• Completed the application process and just want to stop communications
• Privacy concerns about health data shared during life insurance quotes

How to Delete Your Policygenius Account

Method 1: Email (Recommended)

1. Email team@policygenius.com
2. Subject: "Account Deletion + Data Removal Request"
3. Include your name, email, and phone number on file
4. Request: account deletion, removal from all marketing lists, and deletion of personal data including any health information submitted during the quoting process
5. Ask for written confirmation

Method 2: Tell Your Agent Directly

If you have an assigned agent, reply to their last email or call them back and say: "I'm not interested in purchasing a policy. Please remove me from all follow-up lists and delete my account." Licensed agents are required to honor opt-out requests.

Method 3: Privacy Rights Request

Policygenius has a dedicated privacy page where you can submit a data deletion request. Go to policygenius.com/privacy and look for "Exercise your privacy rights." This is the formal CCPA/CPRA channel and must be honored within 45 days.

Policygenius vs Getting Insurance Directly

Policygenius is actually one of the better insurance brokerages — they don't spam you as aggressively as Jerry or The Zebra, and their agents are genuinely helpful. But you can get the same insurance directly:

• Life insurance: Get quotes directly from Haven Life, Ladder, or Bestow (all offer instant online term life quotes with no agent required)
• Home/auto: GEICO, Progressive, and Lemonade all offer direct online quotes
• Renters: Lemonade ($5-15/month) is the easiest direct purchase
• Disability: Check if your employer offers group coverage first — usually 60-70% cheaper than individual policies

What Happens to Active Policies

If Policygenius placed an insurance policy for you:

• Your policy is with the carrier (Prudential, Lincoln Financial, etc.), not Policygenius
• Deleting your Policygenius account does not cancel the policy
• You can manage your policy directly with the carrier going forward
• Policygenius may remain the "agent of record" — this doesn't affect your coverage or pricing
• If you want to change your agent of record, contact your carrier directly