How to Cancel Pitney Bowes (SendPro) in 2026
Updated February 2026 • Difficulty: Hard • $20-150+/month
🚨 Pitney Bowes postage meter leases are notoriously difficult to cancel. Most are multi-year contracts with auto-renewal and early termination fees. Review your contract before calling.
Step 1: Find Your Contract Terms
Locate your original Pitney Bowes lease agreement. Check for:
- Contract length (typically 3-5 years)
- Auto-renewal clause (often renews for another full term)
- Required notice period (usually 60-90 days before renewal)
- Early termination fee (can be remaining months × monthly rate)
Step 2: Call to Cancel
- Call 1-800-243-7824
- Have your account number and contract details ready
- Request cancellation effective at your contract end date
- Ask about early termination fees if cancelling mid-contract
- Request written confirmation with the exact termination date
- Ask for return shipping instructions for the equipment
Return the Equipment
⚠️ You MUST return the postage meter. It's leased equipment — keeping it after cancellation results in continued charges or equipment fees. Pitney Bowes should provide a prepaid return label. Keep tracking info.
The Auto-Renewal Trap
Pitney Bowes contracts typically auto-renew for another full term (1-5 years) if you don't cancel within the notice window. A 3-year lease that you forget to cancel before the renewal date becomes a 6-year commitment. Set calendar reminders 90 days before your renewal date.
Modern Alternatives (No Lease Required)
- Stamps.com — $19.99/month, print postage from any printer, no equipment lease
- Pirate Ship — free, no monthly fee, discounted USPS/UPS rates
- USPS.com — print postage labels online for free (just pay postage)
- ShipStation — from $9.99/month, great for e-commerce shipping
- Your local post office — for occasional mailings, just go in person
💰 Cost Comparison
Pitney Bowes meter lease: $50-150+/month = $600-1,800+/year
Stamps.com: $19.99/month = $240/year
Pirate Ship: $0/month (pay only for postage)
USPS.com: $0/month
💡 Tip: Postage meters made sense in the 1990s when businesses mailed hundreds of letters daily. In 2026, most businesses can handle their mailing needs with Pirate Ship (free) or USPS.com. You probably don't need a leased meter anymore.