How to Cancel Orangetheory Fitness in 2026
Updated February 2026 โข Difficulty: Hard โข $59-169/month
๐๏ธ Orangetheory requires you to cancel at your home studio in person (or by email/phone at some locations). Corporate customer service cannot process cancellations. You also need 30 days written notice.
Step 1: Visit Your Home Studio
Go to the studio where you originally signed up. Tell the front desk you want to cancel your membership. They'll give you a cancellation form to fill out. This starts your 30-day notice period โ you'll be charged one more time before cancellation takes effect.
Bring: A valid photo ID. Some studios may ask you to sign a cancellation acknowledgment form.
Can't Visit? Try Email or Phone
Some Orangetheory studios accept cancellation by email or phone โ but this varies by location. Call your home studio first and ask about their specific cancellation policy. If they accept email, send your cancellation request and ask for written confirmation. Save everything.
โ ๏ธ The 30-Day Notice Trap: If your billing date is February 15 and you cancel on February 10, you'll still be charged on February 15. Your membership ends March 15. Time your visit accordingly โ cancel right after your billing date to maximize the time you've already paid for.
Consider Freezing Instead ($15/month)
If you're on the fence, most studios offer a membership freeze for $15/month. This keeps your membership active at a reduced rate while you decide. You can freeze for 1-3 months typically. This is a good option if you're traveling, recovering from injury, or just need a break.
Ask the front desk about freeze options before committing to full cancellation.
What You're Actually Paying
- Basic (4 classes/mo): $59-79/month = $708-948/year
- Elite (8 classes/mo): $99-119/month = $1,188-1,428/year
- Premier (unlimited): $149-169/month = $1,788-2,028/year
Cost Per Class Reality Check
- Elite, 8 classes used: $12.50-15/class โ reasonable
- Elite, 4 classes used: $25-30/class โ expensive
- Premier, 3x/week: $11.50-13/class โ best value
- Premier, 1x/week: $37-42/class โ you're overpaying
If you're going less than twice a week on the Premier plan, you're better off on Elite or Basic. If you go less than once a week, you should cancel.
Cheaper Alternatives That Deliver Similar Results
- Apple Fitness+ โ $9.99/month for unlimited HIIT, strength, and cardio classes
- Peloton App โ $12.99/month for heart-rate zone training (the same concept as OTF)
- Planet Fitness โ $10-25/month for basic gym access
- YouTube HIIT workouts โ free, endless variety
- Running outside โ $0 and gets you in Zone 4-5 just fine
๐ก The OTBeat Heart Rate Monitor: If you bought an OTBeat device, it's yours to keep after cancellation. You can use it with other fitness apps (Apple Watch, Garmin) as a chest strap HR monitor. Don't let sunk cost on the device keep you paying $169/month.