How to Cancel OPTAVIA (Medifast) in 2026
OPTAVIA costs $400-500/month for processed meal replacement "Fuelings." That's $4,800-6,000/year. Your "coach" is an independent contractor who earns commission on your orders โ they will pressure you to stay. You don't owe them an explanation.
๐ด MLM Alert: OPTAVIA is structured as a multi-level marketing (MLM) company. Your coach earns money from your purchases AND from recruiting you as a coach. This creates a financial incentive to keep you subscribed regardless of whether the program is working for you.
Cancel Your OPTAVIA Orders
- Call OPTAVIA Client Support at 1-888-678-2842
- Say you want to cancel all future orders
- They'll try to convince you to pause instead โ decline firmly
- Ask for email confirmation of cancellation
- Check your credit card for any final charges
Cancel Online
- Log in to optavia.com
- Go to "My Account"
- Navigate to "Orders" or "Subscriptions"
- Cancel any upcoming scheduled orders
- Turn off auto-ship if enabled
Dealing With Your Coach
โ ๏ธ You do NOT need your coach's permission to cancel. Common pressure tactics:
- "Let's just pause for a month" โ pausing keeps you in the system
- "You'll regain the weight" โ fear-based retention
- "Try switching to a different plan" โ any plan keeps their commission
- "Become a coach instead!" โ recruiting you into the MLM
Simple response: "I've made my decision. Please process my cancellation."
Return Policy
- Unopened Fuelings: Can be returned within 30 days for a refund (minus shipping)
- Opened products: Generally not refundable
- Contact 1-888-678-2842 for return authorization
The Real Cost of OPTAVIA
- Monthly Fuelings: $400-500/month for processed packets
- Annual cost: $4,800-6,000/year
- Calorie restriction: The 5&1 plan is only ~800-1,000 calories/day โ this is why you lose weight, not because the Fuelings are special
- Regain rate: Most participants regain weight after stopping โ because 800 calories/day isn't sustainable
What Actually Works (For Much Less)
- Calorie tracking (free) โ MyFitnessPal or Lose It free tiers. Same principle as OPTAVIA (calorie deficit) without the $500/mo
- Whole foods at the grocery store โ $200-300/mo feeds one person well with real, nutritious food
- Walking (free) โ 30 minutes daily is more effective long-term than any meal replacement
- Your doctor โ if you need medical weight management, talk to your doctor about GLP-1 medications (Ozempic, Wegovy) which have actual clinical evidence
- Noom ($17/mo) โ psychology-based, teaches habits instead of selling processed food
๐ก The Math: $500/month on OPTAVIA = $6,000/year. A full year of grocery shopping with healthy whole foods costs ~$3,600 ($300/mo). You save $2,400/year AND eat real food. The weight loss comes from the calorie deficit, not the brand of packet.
๐ Not sure what you're paying for? Upload your bank statement to JustCancel โ we'll find all your subscriptions and show you how to cancel each one.