How to Cancel Noom (2026 Guide) — The $199 "Psychology-Based" Weight Loss App That's Mostly Just Calorie Counting
Updated 2026-02-28 · 6 min read
Noom costs $199/year (or $70/month on the monthly plan — $840/year if you don't commit annually). They market themselves as "not a diet, it's psychology" — but at its core, Noom is a food logging app with color-coded categories and short daily articles. The "personal coach" is mostly automated responses. Here's how to cancel and what actually works for free.
🎭 The Marketing vs Reality
Noom's quiz tells everyone they're a "perfect fit" — because the quiz is designed to make you feel understood and then show you a discounted annual plan. The "personal coaching" is group coaching with AI-assisted responses. The "psychology-based approach" is CBT concepts you can learn from any free article.
How to Cancel Noom (The Easy Way)
Open the Noom app
Go to Settings (gear icon)
Tap Manage Subscription
Tap Cancel Subscription
Complete the exit survey
Confirm cancellation
🚨 Noom's Cancellation is Notoriously Difficult
Noom has faced multiple lawsuits and FTC complaints about their cancellation process. They've been accused of making it intentionally confusing and requiring multiple steps. If the app cancel doesn't work, try the alternative methods below.
Cancel Through Apple/iOS
Settings → tap your name → Subscriptions
Find Noom
Tap Cancel Subscription
This overrides any in-app cancellation issues
Cancel Through Google Play
Open Google Play Store → Profile → Payments & subscriptions
Tap Subscriptions → Noom
Tap Cancel subscription
Cancel by Email
If the app and app store methods fail:
Email support@noom.com
Subject: "Cancel My Subscription Immediately"
Include your registered email, full name, and state:
"I want to cancel my Noom subscription effective immediately. Per the FTC Click-to-Cancel rule, please process this cancellation without requiring additional steps, calls, or surveys. Send confirmation to [your email]. My account email is [email]."
Getting a Noom Refund
💰 Refund Options
14-day trial period: If you're within the trial, you can get a full refund
Annual plan just renewed: Contact support within 30 days for a potential refund
Apple App Store: Request refund through reportaproblem.apple.com (higher success rate than going through Noom)
Google Play: Request refund through play.google.com/store/account/subscriptions
Credit card dispute: If Noom refuses and you're within 60 days of the charge
Noom Retention Tactics
When canceling, expect these offers:
"Take a break" — pause for 2 weeks (still charges you after)
50% off for 2 months
Free coaching session
Switch to cheaper plan
Free Alternatives That Work
MyFitnessPal (free tier) — calorie counting with the largest food database
r/loseit community — free support, accountability, real people
💡 The Truth About Weight Loss Apps
Every weight loss app, including Noom, works through the same mechanism: creating a calorie deficit through awareness. The food logging itself drives results, not any proprietary psychology. A free calorie tracking app + walking 30 minutes/day will produce the same results as Noom for $0.
🔍 Find All Your Health and Fitness Subscriptions
Noom, gym memberships, fitness apps, meal plans — health subscriptions are some of the most forgotten. Scan your statement to find them all.