How to Cancel Noom (2026) — The $199 Trap and How to Escape It

Updated 2026-02-14 · 6 min read

Noom is one of the most complained-about subscriptions online. They advertise a "$1 trial" that auto-renews into a $199 charge for 4 months — and burying the cancel process is part of their business model. Here's how to escape.

⚠️ The "$1 Trial" Trap: Noom's "trial" isn't really a trial. You sign up for $1, and if you don't cancel within 14 days, you're automatically charged $129-$199 for a multi-month plan. This catches thousands of people every month.

How to Cancel Noom

In the Noom App (Fastest)

  1. Open the Noom app
  2. Tap the gear icon (Settings)
  3. Scroll down to "Manage subscription" or "Subscription settings"
  4. Tap "Cancel subscription"
  5. Go through the retention screens (4-5 of them)
  6. Confirm cancellation

Through Apple/Google (More Reliable)

Via Noom Website

  1. Go to noom.com/support
  2. Search "cancel" or use the chatbot
  3. The chatbot will try multiple retention offers before processing cancellation

Getting a Refund from Noom

Noom's refund policy is strict, but here are your options:

  1. Within 14-day trial: Cancel and you won't be charged beyond the $1
  2. Just charged after trial: Contact support within 24 hours — they sometimes refund
  3. After 24 hours: Noom generally refuses refunds. Escalate to:
  4. Apple/Google refund: Request at reportaproblem.apple.com or Play Store — better success rate than Noom directly
  5. Credit card dispute: If all else fails, file a chargeback with your bank/card company. Describe the deceptive trial pricing.
💰 Chargeback Success: Many people successfully dispute Noom charges with their bank by citing deceptive pricing practices. The "$1 trial" that converts to $199 is textbook dark pattern design. Document the signup flow screenshots if possible.

Noom Plans & Pricing (2026)

PlanPricePer Month
Monthly$70/mo$70
4 months (auto-renew)$129-199$32-50
Annual$209$17
Noom Med (GLP-1)$149+/mo$149+

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