How to Cancel MyHeritage Premium in 2026
Last updated: February 2026 • Difficulty: Medium • Cost: $89–$189/yr
Quick answer: Go to myheritage.com/site-settings → Subscription → Cancel renewal. Export your GEDCOM file first to preserve your family tree data.
⚠️ Export first: Your family tree data (names, dates, relationships, photos) could be lost or limited after canceling. Download your GEDCOM file before canceling — this is the universal format that works with any genealogy platform.
Step 1: Export Your Family Tree
- Go to your family tree on MyHeritage
- Click Family tree tab → Manage trees
- Click Export to GEDCOM
- Download the .ged file — this contains your entire tree structure
- Also download any photos/documents you uploaded (these aren't in the GEDCOM)
Step 2: Cancel Your Subscription
- Go to myheritage.com/site-settings
- Click Subscription or My Purchases
- Click Cancel renewal or Cancel subscription
- MyHeritage will offer retention deals — decline if you want to cancel
- Confirm cancellation
If you can't find the cancel option online, call MyHeritage support at 1-800-987-9000.
Pricing Tiers Explained
- Free: Family tree up to 250 people, basic features
- Premium ($89/yr): Unlimited tree size, Smart Matches, tree consistency checker
- PremiumPlus ($129/yr): Premium + access to billions of historical records
- Complete ($189/yr): Everything — records, tree, and all features
Many users sign up for a month to search records intensively, find what they need, then forget to cancel. At $189/year, that forgotten subscription costs you $16/month for a service you used once.
DNA Results After Canceling
If you purchased a MyHeritage DNA kit separately, your DNA results are tied to your account, not your subscription. Basic ethnicity estimates and DNA matches remain accessible on the free plan. However, some advanced DNA tools may require a paid plan.
Free Genealogy Alternatives
- FamilySearch.org (Free) — completely free, billions of records, run by LDS Church, import your GEDCOM directly
- WikiTree (Free) — collaborative family tree, free forever, connected global tree
- FindAGrave.com (Free) — cemetery records and burial information
- Ancestry.com — largest record collection ($25-50/mo), try free trial then cancel
- Public libraries — many offer free Ancestry Library Edition access
What Happens After Canceling
- Access continues until end of billing period
- Tree reverts to free plan (250-person limit — excess people hidden, not deleted)
- Record hints and Smart Matches stop updating
- DNA results remain accessible at basic level
- Photos and documents you uploaded should remain, but download them to be safe
💡 Pro tip: Upload your bank statement to JustCancel to find MyHeritage and every other annual subscription charging your card — genealogy sites, identity monitoring, and forgotten renewals add up.