How to Cancel MyHeritage 2026 — The Genealogy Site Charging Up to $299/Year

Updated March 2026 • 5 min read

MyHeritage is one of the major genealogy platforms, charging $130-299/year for access to historical records and DNA matching. Many people sign up during a promo, build their family tree, then forget to cancel. Genealogy subscriptions are classic "set and forget" charges — you do the research in a burst, then the subscription lingers for months or years.

MyHeritage Pricing

• Premium: $129/year — basic tree tools and Smart Matches
• Premium Plus: $189/year — adds record matching
• Complete: $299/year — everything including all historical records
• DNA kit: $79-99 one-time
• Data subscription: Additional $129/year for full record access

How to Cancel MyHeritage

1. Log in at myheritage.com
2. Click your name (top right) → My purchases
3. Find your active subscription
4. Click Cancel renewal or Cancel subscription
5. Navigate through retention offers → confirm

Cancel by Phone/Email

• Phone: 1-800-987-9000
• Email: support@myheritage.com

The Genealogy Subscription Cycle

The smart approach to genealogy subscriptions is the subscribe-research-export-cancel cycle:

1. Subscribe for 1-3 months during a promo
2. Do intensive research (most genealogy work happens in bursts)
3. Export your tree as GEDCOM
4. Cancel before renewal
5. Re-subscribe when you have new leads to pursue

Free Genealogy Alternatives

• FamilySearch.org: Completely free, run by the LDS Church. Billions of records, no subscription needed
• Library Ancestry access: Most public libraries offer free in-library access to Ancestry.com
• Find a Grave: Free cemetery records database
• Newspapers.com (library): Many libraries include free access
• National Archives: Free access to census records, military records, immigration records
• Gramps: Free, open-source genealogy software for managing your tree offline