How to Cancel mSpy in 2026
Updated February 2026 โข Difficulty: Hard โข $30-70/month
๐จ mSpy intentionally makes cancellation difficult. There is no cancel button in your account. You must email support โ and they will try to retain you with offers.
Cancel by Email (Only Reliable Method)
- Email support@mspy.com
- Subject: "Cancel Subscription โ [Your Email]"
- Include your account email and order/subscription ID
- State clearly: "I want to cancel my mSpy subscription and stop all future charges"
- Request written confirmation of cancellation
- If no response in 48 hours, email again and CC your payment provider
Request a Refund
mSpy's refund policy is 14 days from purchase. After that, they typically refuse refunds. If you're within 14 days, explicitly request a refund in your cancellation email. If they refuse after 14 days, dispute with your bank.
Block Future Charges
If mSpy continues charging after cancellation:
- Contact your bank or credit card to block charges from mSpy
- If you paid via PayPal, revoke the billing agreement in PayPal settings
- Consider requesting a new card number to prevent any further charges
Remove mSpy from a Phone
If you installed mSpy on a device and want to remove it:
- iPhone: Remove the iCloud credentials mSpy uses, or change the iCloud password
- Android: Settings โ Apps โ look for "Update Service" or unfamiliar system apps โ Uninstall. Or factory reset the phone.
Think mSpy Is on YOUR Phone?
โ ๏ธ Signs someone may have installed monitoring software on your phone: unusual battery drain, increased data usage, phone running warm when idle, unfamiliar apps in your app list, or someone knowing things they shouldn't. If you suspect stalkerware, contact the National Domestic Violence Hotline: 1-800-799-7233.
Legitimate Parental Monitoring Alternatives
If you're monitoring your child's phone (the intended use case):
- Apple Screen Time โ free, built into every iPhone
- Google Family Link โ free, built into Android
- Bark โ $14/month, monitors messages for concerning content without full surveillance
- Qustodio โ $5-8/month, transparent parental controls
๐ก Savings: mSpy costs $360-840/year. Apple Screen Time and Google Family Link are free and provide age-appropriate monitoring without the ethical concerns of covert surveillance software.