How to Cancel Monday.com Subscription in 2026

Monday.com charges $9-19 per seat per month — and requires a minimum of 3 seats on most plans. That's $27-57/month minimum, even if you're a solo user. Annual plans are non-refundable.

Cancel Monday.com (Admin Only)

1. Log in to monday.com as an admin
2. Click your profile picture (bottom left)
3. Select "Administration"
4. Go to "Billing" section
5. Click "Cancel plan" or "Downgrade to free"
6. Follow the prompts (they'll try to offer discounts)

Downgrade to Free Instead of Canceling

Annual Plan Refund Policy

Annual plans are non-refundable. Monday.com explicitly states this in their terms. However:

• You can request a refund within 30 days of initial purchase (they may honor this)
• Contact support at support@monday.com and be polite but firm
• If they refuse, file a chargeback with your credit card company (describe it as "service not as described")
• Monthly plans simply stop at the end of the current billing period

The Seat Minimum Trap

Monday.com requires a minimum of 3 seats on Basic, Standard, and Pro plans. Even if you're a solo user, you pay for 3 seats. This means:

• Basic: $27/mo minimum (3 × $9)
• Standard: $36/mo minimum (3 × $12)
• Pro: $57/mo minimum (3 × $19)

Annual billing saves ~18%, but you're locked in for 12 months.

Free Alternatives

• Notion (free) — databases, kanban, docs, wikis in one tool
• Trello (free) — simple kanban boards, great for small teams
• Asana (free, up to 15 users) — task management with timelines
• ClickUp (free) — most feature-rich free tier, closest Monday.com alternative
• Linear (free, up to 250 issues) — best for software teams

Delete Your Account Entirely

If you want to fully delete your Monday.com account and all data:

1. Cancel your plan first (see above)
2. Email support@monday.com requesting full account deletion
3. Mention GDPR/CCPA data deletion rights for faster processing
4. They must comply within 30 days