How to Cancel Mixpanel in 2026 — Downgrade to Free + Export Event Data

Last updated: February 2026 • Difficulty: Easy

Do You Actually Need to Cancel?

Check your usage first — you might already qualify for free:

• Free tier: 20M events/month — handles most small-to-medium apps
• Growth plan: Starts at $20/month — adds group analytics, data modeling, unlimited saved reports
• Enterprise: Custom pricing — advanced governance, SSO, data pipelines
• Go to Organization Settings → Plan & Billing → Usage to check your monthly events

Option 1: Downgrade to Free

1. Go to Organization Settings → Plan & Billing
2. Click Manage Plan → Downgrade to Free
3. You keep: core analytics, funnels, retention, flows, unlimited history
4. You lose: group analytics, data modeling, unlimited cohorts (limited to 5)
5. Downgrade takes effect at end of current billing cycle

Option 2: Cancel Completely

1. First, export your data (see below)
2. Remove the Mixpanel SDK from your codebase
3. Go to Organization Settings → Plan & Billing → Cancel Subscription
4. For Enterprise contracts: email your account manager with 30-day notice
5. Delete your organization: Organization Settings → Delete Organization

Export Your Data First

• Raw data export: Use the Export API — GET /api/2.0/export returns JSON events
• Dashboard exports: Each report has a CSV export button
• Cohort exports: Export user cohorts as CSV from the cohorts page
• Mixpanel to warehouse: Use the data pipeline feature to dump to BigQuery/Snowflake before canceling
• Screenshot key dashboards: Retention curves, funnels, and flow diagrams

Free Alternatives (If Free Tier Isn't Enough)

• PostHog: 1M events/month free, open-source, includes session replay + feature flags + surveys
• Amplitude Starter: 50M events/month free — even more generous than Mixpanel for event volume
• Google Analytics 4: Free, unlimited events — less product-focused but free forever
• Plausible: $9/month — simpler but privacy-focused
• Umami: Free, self-hosted, open-source