How to Cancel Microsoft Teams Subscription in 2026
Microsoft Teams Essentials costs $4/user/month. Teams Premium is $10/user/month on top of Microsoft 365. Many people don't realize they're paying for Teams — it's bundled into their Microsoft 365 subscription.
💡 Free Teams Exists: Microsoft Teams (free) includes unlimited chat, 60-minute group meetings, 5GB cloud storage, and file sharing. Most personal users don't need the paid version.
Figure Out How You're Paying
Teams billing is confusing because it comes in several flavors:
- Microsoft 365 Personal/Family ($7-10/mo) — includes Teams + Office apps
- Microsoft 365 Business Basic ($6/user/mo) — includes Teams for business
- Teams Essentials ($4/user/mo) — standalone Teams business plan
- Teams Premium ($10/user/mo) — add-on with AI features
- Free through work/school — your IT department manages it
Cancel Microsoft 365 (Most Common)
- Go to account.microsoft.com/services
- Sign in with your Microsoft account
- Find your Microsoft 365 subscription
- Click "Manage"
- Select "Cancel subscription"
- Follow the prompts (they'll offer discounts — decline firmly)
Cancel Teams Essentials
- Go to admin.microsoft.com
- Navigate to Billing > Your products
- Find Microsoft Teams Essentials
- Click "Cancel subscription"
- Select a reason and confirm
Cancel Teams Premium Add-on
- Go to admin.microsoft.com
- Navigate to Billing > Your products
- Find Teams Premium
- Click "Cancel subscription"
- You keep regular Teams — just lose Premium AI features
Before You Cancel
- Download files: Export any files from Teams channels/chats
- Save chat history: Teams doesn't let you easily export chats — screenshot important conversations
- Check OneDrive: If canceling M365, your 1TB OneDrive storage drops to 5GB
- Export contacts: Save any contact info from Teams
Free Alternatives
- Microsoft Teams (free) — unlimited chat, 60-min meetings, 5GB storage
- Zoom (free) — 40-min group meetings, no participant limit
- Google Meet (free) — 60-min meetings, included with Gmail
- Slack (free) — unlimited channels, 90-day message history
- Discord (free) — unlimited voice/video, great for communities
Refund Options
- Annual plans: Prorated refund within first 30 days, after that Microsoft typically refuses
- Monthly plans: No refund — just stops at end of billing period
- Contact support: support.microsoft.com for refund requests
🔍 Not sure what you're paying for? Upload your bank statement to JustCancel — we'll find all your subscriptions and show you how to cancel each one.