How to Cancel Menlo Club (Five Four) in 2026

Updated February 2026 • Difficulty: Hard

How to Cancel (Phone Only)

1. Call 1-877-558-7837
2. Have your account email and member ID ready
3. Say "I want to cancel my membership" firmly
4. They will offer discounts, credits, and pauses — decline all of them if you want to fully cancel
5. Request a cancellation confirmation email
6. Follow up by emailing support@menloclub.com documenting the call

If They Won't Cancel

• Email support@menloclub.com with subject "Cancel Membership Immediately"
• Contact your bank to block future charges from Menlo Club/Five Four
• File a BBB complaint — Menlo Club/Five Four has hundreds of complaints about cancellation difficulty
• File with FTC at reportfraud.ftc.gov if they continue charging after cancellation

Menlo Club Pricing

• Monthly box: $60/month — 2-3 clothing items
• Annual cost: $720/year on mystery clothing
• Auto-charge: Charges automatically on the same date each month, no skip option

The Five Four/Menlo Club History

Menlo Club is the rebrand of Five Four Club, which has a long history of consumer complaints. Common issues include: charging after cancellation, sending unwanted items, poor quality for the price, and making cancellation intentionally difficult. The FTC has specifically called out companies that require phone cancellation as a dark pattern.

Better Alternatives

• Stitch Fix — choose what you keep, return the rest, no monthly commitment
• Buy your own clothes — $60/month at Uniqlo, H&M, or sale racks gets you items you actually chose
• ThredUp/Poshmark — secondhand brand-name clothing at 50-80% off