How to Cancel Loom Pro in 2026
Last updated: February 2026 • Difficulty: Easy • Cost: $12.50/user/mo
Step-by-Step Cancellation
- Go to loom.com/settings/billing
- You must be logged in as a workspace admin — regular members can't change billing
- Click Downgrade to Free (or "Change plan")
- Loom will show you what you lose — click through the retention offers
- Confirm the downgrade
- You keep Pro features until the end of your billing period
How to Download Your Loom Videos
Before downgrading, download every video you want to keep:
- Go to your My Videos library
- Open each video you want to save
- Click the three dots (⋯) menu → Download
- Select MP4 quality and save
Unfortunately, there's no bulk download option. If you have hundreds of videos, this is tedious but necessary. Some users use browser extensions to automate downloads, but this isn't officially supported.
Only Admins Can Cancel — What If You're Not One?
If your company pays for Loom and you want to cancel your personal use, there's nothing to do — it's a company subscription. If you're trying to cancel a workspace you created, you need admin access. Check Settings → Members to see who the admin is.
What the Free Plan Includes
- Up to 25 videos total (oldest get archived beyond this limit)
- 5-minute maximum recording length per video
- Basic editing (trim only)
- Screen + camera recording
- Viewer insights (who watched, how far)
The 5-minute limit is the real pain point. If you record short messages and screen shares, free works fine. If you do product demos, tutorials, or meeting recordings, 5 minutes is unusable.
Free Loom Alternatives
- Tella — unlimited recording length on free plan, modern UI
- OBS Studio — completely free, open source, no limits (but more complex)
- Vimeo Record — Chrome extension, unlimited length
- Screencastify — 30-min free recordings, Chrome extension
- QuickTime (Mac) — built-in screen recording, no limits, no sharing features
- Xbox Game Bar (Windows) — built-in screen recording with Win+G
Loom Was Acquired by Atlassian
In late 2023, Atlassian acquired Loom for $975 million. Since then, Loom has been integrated into Jira and Confluence. If your company uses Atlassian products, you may already have Loom access through your existing Atlassian subscription — check before paying separately.