How to Cancel Jira Cloud (Atlassian) in 2026

Jira Cloud costs $8.15-16 per user per month — and Atlassian bundles make costs creep up fast. If your team has moved on, here's how to cancel without losing your data.

Step 1: Export Your Data

1. Go to Settings > System > Backup manager
2. Click "Create backup for cloud"
3. Include attachments (important!)
4. Download the XML backup file when ready
5. Also export individual projects as CSV for easy reference

Step 2: Cancel Jira Subscription

1. Go to admin.atlassian.com
2. Select your organization
3. Go to "Billing"
4. Find Jira and click "Manage subscription"
5. Click "Cancel subscription"
6. Confirm — you keep access until end of billing period

Downgrade to Free Instead

Cancel Other Atlassian Products Too

Check if you're also paying for these (often bundled):

• Confluence — wiki/docs ($6.05-11.55/user/mo)
• Jira Service Management — helpdesk ($22.05-49.35/agent/mo)
• Bitbucket — git repos ($3-6/user/mo)
• Trello Premium — kanban ($5-17.50/user/mo)
• Loom — video messaging (acquired by Atlassian)

Jira Pricing Breakdown

Better Alternatives

• Linear (free, up to 250 issues) — fastest project tracker, beloved by engineers. Clean UI, keyboard-first
• GitHub Issues + Projects (free) — if you're already on GitHub, this is all most teams need
• Notion (free tier) — flexible databases as project boards, wikis, docs
• ClickUp (free tier) — most Jira-like alternative with generous free plan
• Plane (free, open-source) — self-hosted Jira alternative, no per-user fees

Delete Your Atlassian Site

To permanently delete all data (not just cancel subscription):

1. Go to admin.atlassian.com
2. Select your site
3. Go to "Settings" > "Product URLs"
4. Scroll to "Delete site"
5. This is irreversible — all projects, issues, and data are permanently destroyed