How to Cancel Intelius People Search (2026 Guide)

Updated February 2026 · Stop the recurring charge and remove your data

⚠️ Rated HARD to cancel. Intelius buries the cancel process, and many people don't realize their "one-time search" signed them up for a $24.86/month subscription. Here's how to stop it.

The Intelius Trap

Intelius markets itself as a people search tool for one-time lookups, but the checkout process enrolls you in a monthly subscription. Common complaints:

Signed up for a "single report" but got a $24.86/month membership
Hard to find the cancellation page
The "data" they sell is freely available through public records
Same parent company as other people search sites (PeopleFinders, etc.)

Method 1: Cancel by Phone (Most Reliable)

📞 1-888-245-1655

Customer support — be direct: "Cancel my subscription and stop all charges immediately"

Call 1-888-245-1655
Say "cancel my membership" immediately
Provide your email address or the card that was charged
They may offer a discount — decline firmly
Get a confirmation number and the agent's name
Ask for email confirmation

Method 2: Cancel Online

Go to intelius.com/dashboard
Log in with the email you used to sign up
Click your account name → Account Settings
Look for Membership or Subscription
Click Cancel
Click through all retention screens
Screenshot the confirmation

Method 3: Email

Email support@intelius.com:

Subject: Cancel subscription immediately - [your email]

Cancel my Intelius subscription effective immediately. Stop all future charges. Send confirmation.

Account email: [your email]
Last 4 of card: [XXXX]

Getting a Refund

Ask during cancellation: Request a refund for the most recent charge — some agents will process it
Chargeback: If Intelius refuses, call your bank and dispute as "recurring charge from misleading trial/signup"
BBB/FTC complaint: File at ftc.gov/complaint — these sites have extensive complaint histories

Remove Your Data From Intelius

Cancelling your subscription doesn't remove YOUR personal information from their database. To opt out:

Go to intelius.com/opt-out
Search for yourself
Select your listing and request removal
Verify via email
Removal takes up to 72 hours

💡 Also opt out of related sites

Intelius data appears on sister sites (PeopleFinders, Instant Checkmate, etc.). Opt out of each separately. Services like DeleteMe ($129/year) automate this across 40+ sites.

Free People Search Alternatives

Everything Intelius charges $24.86/month for is available free:

TruePeopleSearch.com: Free, no account needed
FastPeopleSearch.com: Free address and phone lookup
County public records: Free at your local courthouse website
Voter registration databases: Free in most states

What other services are quietly billing you?

People search sites like Intelius count on you forgetting. Upload your bank statement to JustCancel to find every hidden subscription.

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Quick Cancel Guide: Intelius

Direct cancel link + step-by-step instructions