How to Cancel HostGator (2026 Guide) — Same Company as Bluehost, Same Renewal Tricks

Updated 2026-02-28 · 4 min read

HostGator (owned by Newfold Digital, same as Bluehost) hooks you with $3.75/month intro pricing that renews at $13.99-24.99/month. If you signed up during a promotional period and forgot about it, you could be paying $168-300/year for shared hosting that a $4/month VPS outperforms. Here's how to cancel.

Before Canceling — Save Your Site

1. Log into HostGator cPanel
2. Download a full backup: cPanel → Backup → Download a Full Backup
3. Or use All-in-One WP Migration plugin for WordPress sites
4. Export any databases via phpMyAdmin
5. Transfer your domain (get EPP code from HostGator Domains page)

How to Cancel HostGator

1. Go to portal.hostgator.com
2. Navigate to Hosting → click your plan
3. Look for Cancel or Request Cancellation
4. Select Immediately or End of billing period
5. Complete the survey and confirm

Cancel by Live Chat (Usually Faster)

1. Go to hostgator.com → click Chat (bottom right)
2. Say "I want to cancel my hosting account"
3. Provide your account PIN (found in your welcome email)
4. Decline retention offers
5. Ask for confirmation email/ticket number

Cancel by Phone

Call 1-866-964-2867 (24/7). Have your account PIN ready (4-digit PIN from your original signup email).

HostGator Refund Policy

• 45-day money-back guarantee on shared hosting (new accounts only — better than Bluehost's 30 days)
• Domain fees non-refundable
• Add-ons (SiteLock, CodeGuard): Usually non-refundable after 30 days
• VPS/Dedicated: No refund guarantee

Check for Hidden Add-Ons

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