How to Cancel HomeAdvisor Pro Account in 2026

HomeAdvisor (now part of Angi) charges contractors $15-100+ per lead plus a monthly subscription. The leads are often low-quality, shared with multiple pros, and the charges add up fast. Here's how to stop the bleeding.

How to Cancel HomeAdvisor Pro

1. Call 1-877-947-3639 (phone only — no online cancellation)
2. Say "I want to cancel my account completely"
3. They will offer discounts, pauses, and reduced lead budgets. Decline everything if you've decided
4. Insist: "Please cancel my account and confirm no further charges will be made"
5. Get a cancellation confirmation number or email
6. Ask them to confirm your lead budget is set to $0 immediately

HomeAdvisor's Retention Playbook

• "We can reduce your lead budget" — They'll offer a lower monthly spend. If leads are bad at any budget, this doesn't help
• "Let me pause your account" — Pausing still keeps your account active. They may reactivate it
• "We have better leads in your area now" — If lead quality was the issue, this is the same promise they always make
• "You have outstanding lead credits" — Ask them to refund those credits to your payment method instead

Dispute Bad Leads Before Cancelling

Before you cancel, dispute any recent bad leads to get credits or refunds:

• Wrong phone number or fake contact info
• Customer outside your service area
• Duplicate leads (same customer sent multiple times)
• Customer already hired someone else
• Project doesn't match your services

After Cancelling: Protect Your Payment Method

• Monitor your bank/credit card for charges for 60+ days after cancellation
• HomeAdvisor has numerous BBB complaints about charging after cancellation
• If charges continue: dispute with your bank, file a BBB complaint, and contact your state attorney general
• Consider replacing the card on file with a virtual card number that you can freeze

Better Lead Sources for Contractors

• Google Business Profile: Free. Optimize your listing for local search. This is your #1 lead source
• Nextdoor: Free business page. Neighbors recommend local contractors constantly
• Thumbtack: Pay-per-lead but generally better quality than HomeAdvisor. You choose which leads to respond to
• Your own website + SEO: Long-term investment but leads are free and exclusive to you
• Facebook/Instagram ads: Target your exact service area. Often cheaper per lead than HomeAdvisor
• Referrals: Ask every happy customer for referrals. Best lead quality, zero cost