How to Cancel Geek Squad Protection Plan and Get a Refund (2026)

Updated February 2026 • 5 min read

Cancel Geek Squad Protection (Per-Device Plan)

This is the extended warranty you bought with a specific product (TV, laptop, appliance).

1. Call 1-800-433-5778 (Geek Squad support)
2. Or visit any Best Buy store with your receipt
3. Provide your protection plan number or the receipt
4. Request cancellation and prorated refund

Refund Policy

• Within 60 days (no claims): Full refund
• After 60 days: Prorated refund based on remaining coverage, minus claims paid and cancellation fee
• Monthly plans: Cancel anytime, coverage stops at end of billing period

Cancel Total Tech Membership ($199.99/year)

Total Tech is Best Buy's annual membership with extended warranties, free installation, and 24/7 support.

1. Call 1-888-237-8289
2. Or visit any Best Buy store
3. Request cancellation before your annual renewal date
4. If recently renewed, request a refund within 60 days

Do You Need Extended Warranties?

For most electronics, extended warranties are not worth it. The math:

• Average Geek Squad Protection cost: $100-300 depending on device
• Failure rate for most electronics in years 2-3: 3-8%
• Expected value: You pay $150 for a 5% chance of using it

Better alternatives:

• Credit card purchase protection: Many credit cards (Chase, Amex, Citi) extend manufacturer warranty by 1-2 years for free
• Manufacturer warranty: Most electronics have 1-year manufacturer warranty included
• Self-insure: Put $15/month into a savings account — after a year you have $180 for repairs