How to Cancel Frontier Internet in 2026

Updated February 2026 • 6 min read

Frontier offers fiber ($50-90/month) and legacy DSL ($28-50/month). Since emerging from bankruptcy in 2021, Frontier has been aggressively expanding fiber. Their newer fiber plans have no contracts. Legacy DSL plans may still have termination fees.

Cancel by Phone

1. Call 1-800-921-8101
2. Navigate to the cancellation department
3. Verify your account
4. Request disconnection and set your end date
5. Ask about any early termination fees
6. Get equipment return instructions
7. Get a confirmation number

Frontier Fiber (No Contract)

Frontier Fiber plans launched post-bankruptcy have no contracts and no early termination fees. Price is locked for the life of your service (price-lock guarantee). Cancel anytime, return the router, done.

Legacy DSL/Plans

Older Frontier plans (especially DSL or legacy Verizon Fios territories that Frontier acquired) may have contracts with ETFs of $10/month remaining. Check your agreement or call to verify.

Equipment Return

• Return router and any set-top boxes within 30 days
• Frontier ships a prepaid return kit or you can drop off at a UPS store
• Unreturned equipment fee: $100-200 per device
• Keep your tracking receipt

Alternatives

• T-Mobile Home Internet: $50/month, no contract, widely available
• Verizon 5G Home: $25-50/month with phone plan
• Local cable provider: Often available alongside Frontier in many areas
• Starlink: $120/month for rural areas with no alternatives

The Bottom Line

Frontier fiber plans are easy — no contract, cancel by phone, return the router. Legacy DSL plans may have termination fees. Either way, call 1-800-921-8101 and return equipment within 30 days.