How to Cancel FordPass Connected Services in 2026
Updated February 2026 • Difficulty: Easy • $8-20/month
Ford now charges for features that used to be included free with your vehicle: remote start from your phone, WiFi hotspot, vehicle health alerts, and more. Here's how to cancel — and what still works without paying.
Cancel in the FordPass App
- Open the FordPass app
- Tap Account (bottom right)
- Go to Connected Services or Subscriptions
- Tap Cancel Subscription
- Confirm cancellation
Cancel by Phone
Call 1-800-392-3673 (Ford Customer Service). Say you want to cancel your connected services subscription. Have your VIN ready.
What You Lose vs. What You Keep
❌ Lose (Paid Features)
- Remote start from phone
- Remote lock/unlock
- WiFi hotspot
- Vehicle location tracking
- Vehicle health alerts
✅ Keep (Free)
- Key fob remote start
- SYNC infotainment
- Apple CarPlay / Android Auto
- FordPass app (basic features)
- FordPass Rewards points
The "Remote Start" Controversy
Ford's decision to charge for phone-based remote start created significant backlash. Your key fob remote start still works without any subscription — it's a hardware feature built into your car. The subscription only affects the phone app remote start.
If phone-based remote start is the only paid feature you use, consider whether it's worth $8-20/month ($96-240/year). Your key fob does the same thing from the parking lot for free.
WiFi Hotspot Alternatives
- Phone hotspot — most cell plans include 5-15GB hotspot data
- T-Mobile car hotspot — $5/month add-on to existing T-Mobile plan
- Portable hotspot device — one-time purchase, use any carrier
💡 Savings: FordPass connected services cost $96-240/year. If you only use remote start (which your key fob does for free) and WiFi hotspot (which your phone does for free), that's $96-240/year for convenience features you can replicate at $0.