How to Cancel Fitness Connection in 2026

Fitness Connection charges $10-$25/month and makes cancellation deliberately inconvenient — in-person or certified mail only, with a 30-day notice requirement. Here's how to cancel and actually make it stick.

Method 1: Cancel In Person

1. Visit your home Fitness Connection location during staffed hours
2. Tell the front desk you want to cancel
3. Fill out the cancellation form
4. Get a signed copy — take a photo of it too
5. Ask for an email confirmation
6. Your cancellation takes effect 30 days after the form is submitted

Method 2: Cancel via Certified Mail (Recommended)

Certified mail creates an undeniable paper trail. Send to your gym's corporate address:

Cost: Certified mail with return receipt costs about $7-8 at USPS. The return receipt proves they received it — essential if you need to dispute charges later.

The 30-Day Notice (And Why Timing Matters)

• Cancellation doesn't happen immediately — you owe one more month after submitting your request
• If your annual maintenance fee ($39-$49) is coming up within 30 days, cancel NOW to potentially avoid it
• Your access continues through the 30-day notice period
• If you have a 12-month commitment, you may not be able to cancel until the term ends without paying an early termination fee

If They Keep Charging You After Cancellation

1. Call 1-800-922-7898 with your cancellation proof (signed form or certified mail receipt)
2. If they don't resolve it, dispute the charges with your bank. Provide your cancellation documentation
3. File a complaint with the Better Business Bureau
4. File a complaint with your state attorney general's consumer protection office

Many Fitness Connection locations have histories of charging members after cancellation. The BBB has numerous complaints about this. Having certified mail proof makes chargebacks almost automatic.

Why Gyms Make Cancellation Hard

Budget gyms like Fitness Connection operate on a specific business model: sign up as many members as possible, make cancellation difficult, and profit from people who stop going but keep paying. The average gym member uses their membership less than 5 times per month, but keeps paying for an average of 2.5 years.

Requiring in-person cancellation exploits a simple truth: people who can't motivate themselves to go to the gym to work out won't motivate themselves to go to the gym to cancel.

Alternatives to Fitness Connection

• Planet Fitness: $10-25/month, similar budget model, online cancellation available in some locations
• YMCA/YWCA: $30-60/month, community-focused, financial assistance available
• Home gym basics: Adjustable dumbbells ($200-300) + pull-up bar ($30) + resistance bands ($20) = lifetime membership for under $400
• Free options: Running, bodyweight exercises, YouTube workout channels (Fitness Blender, THENX, Yoga with Adriene)

Fitness Connection Locations

Fitness Connection operates primarily in Texas, North Carolina, Georgia, and Nevada. Each location has slightly different policies on cancellation processing times.