How to Cancel eHarmony Premium in 2026
eHarmony costs $35.90-65.90/month depending on plan length. They push 6-24 month commitments with misleading "per month" pricing โ and the cancellation flow is deliberately frustrating. Here's how to get through it.
๐ด Dark Pattern Alert: eHarmony's cancellation flow uses multiple retention screens, discount offers, and confusing wording designed to make you give up. Push through ALL of them. You will see 3-5 screens before reaching the actual cancel button.
Cancel Online
- Go to eharmony.com and sign in
- Click your profile photo (top right)
- Select "Account Settings"
- Go to "Payment Settings" or "Subscription"
- Click "Cancel subscription"
- Decline ALL retention offers โ they'll show 3-5 screens with discounts
- Keep clicking through until you see confirmation
- Screenshot the confirmation page
Cancel by Phone
If the online flow is too frustrating:
- Call 1-844-544-3958
- Say "I want to cancel my subscription"
- They'll offer discounts โ decline firmly
- Request email confirmation
The Pricing Trap
โ ๏ธ How eHarmony pricing works:
- 1 month: $65.90/mo
- 6 months: $45.90/mo ($275.40 upfront)
- 12 months: $35.90/mo ($430.80 upfront)
- 24 months: $25.90/mo ($621.60 upfront)
- Multi-month plans are prepaid in full โ you pay the total upfront
- Auto-renews at the same rate unless you cancel before renewal
Refund Policy
- 3-day cooling off period: Full refund if you cancel within 3 days of purchase (required by law in some states)
- After 3 days: eHarmony typically refuses refunds on multi-month plans
- Credit card dispute: If you feel misled by the pricing, file a chargeback. Describe it as "misleading subscription terms"
- California residents: Extra consumer protections under CCPA
Free Alternatives
- Hinge (free) โ "designed to be deleted." Best free dating app for serious relationships. 8 daily likes, unlimited messaging
- Bumble (free) โ women message first. Free tier is fully functional
- OkCupid (free) โ detailed compatibility questions, free messaging
- Facebook Dating (free) โ built into Facebook, no swiping, focuses on common interests
- Coffee Meets Bagel (free) โ curated daily matches, less overwhelming than swipe apps
Delete Your Profile
Canceling your subscription doesn't delete your profile. To fully remove yourself:
- Cancel subscription first
- Go to Settings > Account > "Close my account"
- This removes your profile, matches, and messages
- Email privacy@eharmony.com for complete data deletion
๐ Not sure what you're paying for? Upload your bank statement to JustCancel โ we'll find all your subscriptions and show you how to cancel each one.